Workshop Operations Manager

Hampshire County Council; Winchester; On-site; GBP 40,000 - 52,000; Full time

Job summary

A local authority in the UK is seeking a Workshop Operations Manager to lead a team in ensuring high compliance and performance within their vehicle workshop network. The ideal candidate will possess strong people management skills and experience in workshop management. This role offers opportunities for career development and a comprehensive benefits package, including flexible working arrangements and a generous pension scheme.

Benefits

Generous pension scheme

Flexible working arrangements

Holiday entitlement of up to 28 days

Career development opportunities

Qualifications

• Experience in workshop or fleet management.
• Knowledge of Health & Safety and transport legal requirements.
• Ability to produce clear, actionable reports.

Responsibilities

• Lead and manage a network of workshops.
• Monitor and report on workshop performance.
• Oversee staff training and development.
• Coordinate holiday cover across all sites.

Skills

People management

Leadership skills

Excellent communication

Customer liaison

Proficiency in fleet management systems

Data analysis

Adaptability

Resilience

Decision-making

Tools

Microsoft Office

Job description

An exciting opportunity has arisen for a Workshop Operations Manager to join our Hampshire Transport Management (HTM) team at Hampshire County Council. Are you looking for a challenging and diverse leadership role, working as part of a friendly and supportive team, with the opportunity to make a real difference to the safety, efficiency, and performance of our vehicle workshop network?

Responsibilities

• Lead and manage a network of workshops, ensuring compliance with Health & Safety, COSHH, and all legal frameworks
• Oversee equipment calibration, maintenance, and staff training to maintain high standards
• Act as the main point of contact for Workshop Managers, supporting technical issue resolution and resource planning
• Coordinate holiday cover and ensure effective management presence across all sites
• Monitor and report on workshop performance, compliance, and financial viability
• Support the development and implementation of performance monitoring tools
• Oversee staff development, including apprenticeships and ongoing training
• Liaise with customers, manufacturers, and contractors to resolve technical queries and maintain service excellence
• Plan and oversee winter maintenance and emergency standby arrangements

Qualifications

• Strong people management and leadership skills, with experience in workshop or fleet management
• Up-to-date knowledge of Health & Safety, Duty of Care, and transport legal requirements
• Excellent communication and customer liaison skills
• Proficiency in fleet management systems and Microsoft Office (Excel, Word, PowerPoint)
• Ability to analyse operational data and produce clear, actionable reports
• Experience in coaching and developing teams and driving continuous improvement
• Adaptability, resilience, and effective decision-making under pressure
• Commitment to personal and professional development
• Working hours are predominantly Monday-Friday with the possibility the role could become permanent.

Benefits

• As a forward-looking local authority, our commitment to delivering an exceptional quality of life to our Hampshire residents also extends to our employees. It is important to us that our staff feel supported in their work. As such we can offer you an improved work-life balance through flexible working and an excellent benefits package including:
• Comprehensive induction and ongoing training
• Supportive, collaborative, and inclusive working environment
• Opportunities for career development and progression
• Flexible working arrangements, including the potential for occasional home working (with approval)
• Generous pension scheme
• Holiday entitlement of 25 days raising to 28 days after 5 years of service
• Family friendly policies
• Employee Support Services
• Interest free travel loans and discounts
• Access to financial wellbeing resources
• Access to a wide range of discounts on products and services
• If you think you have what it takes to make a real difference in Hampshire, get in touch!