Workshop Manager

Halfords; Woodside; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive service company in Woodside is seeking a Workshop Team Leader to inspire and manage their technical team. The role involves delivering high-quality service, collaborating with customers, and ensuring compliance with safety standards. Ideal candidates should possess leadership skills and relevant technical qualifications. This position offers numerous benefits, including annual leave, discounts, and opportunities for career progression.

Benefits

5.6 weeks' annual leave

Up to 50% off garage bills

Discounts on various products

Family & Friends discount events

Financial planning support

GP Access 364 days a year

Share save scheme

Health Cash Plan

Pension scheme & life assurance

Qualifications

• Proven leadership and mentoring skills.
• Excellent communication and organisational abilities.
• Strong track record of meeting targets.
• Experience with compliance standards.

Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with the Front of House team.
• Allocate jobs based on technical requirements.
• Conduct daily huddles to motivate the team.
• Inspire and mentor the team.

Skills

Leadership

Communication

Organisational skills

Relationship building

Education

Level 3 in Light Vehicle Maintenance or equivalent

Job description

Responsibilities

• Lead the Workshop team to deliver technical solutions promptly.
• Collaborate with the Front of House team to ensure seamless customer service.
• Allocate jobs based on technical requirements and customer demand.
• Conduct daily huddles to keep the team informed and motivated.
• Inspire and mentor the team to develop their technical skills.
• Act as an ambassador for Halfords values, promoting a positive and inclusive culture.

Key Accountabilities

• Understand customer demand and manage the team to exceed expectations.
• Communicate clearly with customers about work options and implications.
• Maximise team performance against sales and customer service targets.
• Ensure compliance with Health & Safety and quality standards.
• Support team engagement and bring Halfords values to life.

Qualifications

• Level 3 in Light Vehicle Maintenance or equivalent experience.
• Proven leadership and mentoring skills.
• Excellent communication and organisational abilities.
• Strong track record of meeting targets and building relationships.
• Experience with compliance standards and in‑house systems.
• Valid driving licence.

About Halfords

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Benefits

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends discount events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension scheme & life assurance

You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.