Workshop Manager

Rockwell Automation; Walsall; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Mindfulness program

Volunteer paid time off

Volunteer/donation matching program

Employee Assistance Program

Wellbeing programs

Online course library

Pension

Job summary

Rockwell Automation is seeking a Workshop Manager to lead a team of engineers and technicians in Aldridge, West Midlands. You will oversee workflow planning and drive programs that improve business growth and operational efficiency.

You will report to the Engineering Manager and manage resources, safety, quality, and continuous improvement initiatives to meet customer expectations. This role is based on-site in the West Midlands.

Qualifications

• Experience in workshop/manufacturing/engineering management.
• Strong people management skills.
• Experience managing performance against KPIs and budgets.
• Excellent planning and organizational skills.
• Experience with Health & Safety in an engineering environment.
• Proficient in MS Office and business systems.

Responsibilities

• Lead daily workshop operations to meet productivity, quality, and delivery targets.
• Manage and develop engineers, technicians, and support staff.
• Allocate resources to meet customer turnaround times and SLAs.
• Monitor performance through productivity, quality, and financial metrics.
• Ensure compliance with Health & Safety, environmental, and quality standards.
• Drive continuous improvement to boost efficiency and reduce waste.
• Collaborate with customers, suppliers, and internal teams to resolve issues.
• Manage workshop equipment, tooling, and maintenance.
• Support recruitment, training, and succession planning.
• Maintain documentation and repair records per QC processes.

Skills

People management

Planning & organization

Operational performance management

Health & Safety experience in an eng./

Education

HNC/HND or Degree

Bachelor's degree

Tools

Microsoft Office

Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Workshop Manager you will manage a team of engineers and technicians, oversee workflow planning, and improve programs to support business growth and operational efficiency.

You will report to the Engineering Manager. You will be located in Aldridge, West Midlands

Your responsibilities - what you will do

• Lead daily workshop operations to ensure productivity, quality, and delivery targets are achieved.
• Manage, motivate, and develop a team of engineers, technicians, and support staff.
• Allocate resources to meet customer turnaround times and service level agreements.
• Monitor workshop performance through goals, reporting on productivity, quality, and financial performance.
• Ensure compliance with all Health & Safety, environmental, and quality standards.
• Drive continuous improvement initiatives to enhance efficiency, reduce waste, and improve customer satisfaction.
• Work closely with customers, suppliers, and internal departments to resolve issues and support our goals.
• Manage workshop equipment, tooling, and maintenance requirements.
• Support recruitment, training, performance management, and succession planning activities.
• Ensure accurate documentation, repair records, and quality control processes are maintained.

The essential - you will have

• Experience a workshop, manufacturing, engineering, or industrial repair management role.
• People management skills.
• Experience managing operational performance against Indicators and budgets.
• Excellent planning and organizational skills.
• Experience with Health & Safety requirements within an engineering environment.
• Proficient in Microsoft Office and business management systems.

The preferred – you might also have

• Background in industrial automation, electronics repair, electrical engineering, or manufacturing.
• Lean Manufacturing, Six Sigma, or Continuous Improvement experience.
• Engineering qualification (HNC/HND, Degree, or equivalent).
• Bachelor's degree.
• 1+ years of experience managing customer-focused operational teams.

What we offer

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development.
• Pension scheme and other attractive local benefits.

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