Workshop Manager

Royal Mail; Gloucester; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading delivery service provider is seeking an experienced Workshop Manager for its Gloucester, Swindon, and Oxford sites. This role is crucial in managing Fleet performance and ensuring compliance with safety policies. Candidates should possess IMI Level 3 or equivalent in vehicle maintenance and demonstrate strong leadership and stakeholder management skills. The position offers competitive salary, annual bonuses, and robust family support benefits.

Benefits

Competitive Salary

Annual bonus potential

Company pension scheme

Generous annual leave offering

Enhanced maternity and paternity pay

Staff discounts

24/7 wellbeing support

Qualifications

• Fully qualified with IMI Level 3 or equivalent in vehicle maintenance & repair.
• Established team leader with industry knowledge.
• Experience in dispersed maintenance operations.

Responsibilities

• Accountable for compliance with safety policies and maintenance services.
• Optimise efficiency of Fleet Workshops to meet performance levels.
• Lead and develop the Fleet Workshop team to drive performance.
• Manage local IR interface and collaborate with union.
• Achieve performance against maintenance scorecard indicators.

Skills

Team leadership

Stakeholder management

Performance management

Union collaboration

Education

IMI Level 3 in Light or Heavy vehicle maintenance & repair

Job description

You will be critical to ensuring the delivery of Fleet performance and for meeting the requirements of the Operator in the most efficient and cost-effective way. You will also:

• Be accountable for compliance to both legal and RM safety policies and meeting safety targets as well as delivering maintenance services and for optimising cost performance & forecasting through the use of resource planning and booking tools
• Be responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels and the deployment of all changes relating to Fleet Workshops
• Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team
• Be accountable for the achievement of all agreed targets, including internal Customer targets with SLAs through the use of effective performance management techniques
• Actively deploy, manage and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support Continuous Improvement activity within the Workshops
• Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change

For this role you need to be fully qualified to at least advanced level (IMI Level 3) in Light or Heavy vehicle maintenance & repair or an equivalent qualification. You are an established team leader with relevant Industry knowledge and experience of dispersed maintenance operations.

You are also able to:

• Effectively manage and build relations with stakeholders
• Influence and deliver results through people
• Manage and build relations with Trade Union partners
• Lead, develop and coach to drive performance improvement

All Workshop Manager roles require a high degree of flexibility to ensure effective cover across multiple shift operations and the successful candidate may be required to travel to other sites within your area of responsibility.

Royal Mail is currently looking at add an experienced Workshop Manager to its Gloucester, Swindon and Oxford sites. As the Workshop Manager you will play a pivotal role in the delivery of cultural change. You will be accountable for the performance of your Workshop, with specific accountability for delivering performance against all key Maintenance scorecard indicators, including, Safety, Legal, Cost, People and Stakeholder performance measures.

This is a fantastic time to join the Royal Mail Fleet team as we progress on our journey towards net zero, targeting an all-electric delivery fleet by 2035. This is a huge undertaking with over 50,000 vehicles and trailer assets, from buying and selling vehicles, providing maintenance and accident repairs, to managing fuel and supplier contracts there are exciting roles for anyone wishing to pursue a career involving vehicle asset management.

• Competitive Salary, Annual bonus potential, Company pension scheme with highly competitive contribution rates, Generous annual leave offering of 25 days, plus bank holidays, increasing with years of service rising with service Permanent, Full time Gloucester, Swindon and Oxford cluster
• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone
• Available only to perm employees

Next Steps: The next stage of the selection process will be a face to face interview consisting of competency based and role specific questions along with a presentation and scenario exercise. We plan to hold interviews on w/c 17th at our Swindon Workshop.