Workshop Lead: Drive Quality, Flow & Team Excellence

Solus Accident Repair Centres Company; Newcastle upon Tyne; On-site; GBP 38,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension

33 days' holiday

Discounts on Aviva products

Job summary

Solus is seeking a Workshop Lead to steer day-to-day workshop operations, ensuring quality, safety and efficient repair flow. You will work closely with Production, Parts and Customer teams to align priorities and maintain high standards across the team.

This role emphasizes influence, mentorship, and practical problem-solving to uplift performance and customer outcomes within a supportive, collaborative culture.

Qualifications

• Proven experience leading a vehicle repair workshop.
• Ability to influence technicians through guidance and support.
• Strong communication across cross-functional teams.
• Commitment to quality, safety and customer outcomes.
• Leadership with training and development mindset.

Responsibilities

• Act as a visible point of support within the workshop, promoting quality and right-first-time repairs
• Help maintain clear priorities and smooth repair flow across disciplines
• Work alongside Production, Parts and Customer teams to remove blockers
• Encourage consistent standards and best practice across the workshop
• Support colleagues through guidance, mentoring and hand-on problem-solving
• Contribute to identifying training needs and opportunities to improve ways of working
• Help ensure health, safety and process standards are understood and followed

Skills

Technical credibility

Mentoring & guidance

Communication

Team collaboration

Quality & safety focus

Job description

Solus is seeking a Workshop Lead to steer day-to-day workshop operations, ensuring quality, safety and efficient repair flow. You will work closely with Production, Parts and Customer teams to align priorities and maintain high standards across the team.

This role emphasizes influence, mentorship, and practical problem-solving to uplift performance and customer outcomes within a supportive, collaborative culture.