Workshop Controller

Kream; Plymouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prominent automotive dealer in Plymouth is seeking a skilled Workshop Controller to act as the main interface between technicians and the service reception. Responsibilities include managing daily workload efficiency, overseeing technical performance, and planning resources. Candidates must have relevant experience, a full UK driving licence, and strong communication and leadership skills. Join a supportive work environment with career growth opportunities.

Benefits

Supportive working environment

Career prospects

Great benefits

Qualifications

• Previous experience as a Workshop Controller or Senior Service Advisor.
• Full UK driving licence.
• Knowledge of Industry Standards.

Responsibilities

• Manage the Workshop & support team.
• Carry out regular reviews to identify operational issues.
• Manage the performance of the department.
• Manage and plan workshop & resources.
• Support the sales team to ensure cars are ready for handover.
• Hold regular production meetings.
• Anticipate production problems based on forward plans.

Skills

Problem solving

Analytical skills

Excellent organisation

Planning skills

Strong communication

Leadership skills

Team working

Job description

A fresh and rewarding vacancy has arisen at a franchised main dealer in Plymouth. The business is part of a privately-owned dealer group, representing a selection of ‘household-name’ quality automotive brands.

They are looking for a skilled, confident WORKSHOP CONTROLLER to be the main interface between a team of Technicians and the front of house service reception.

Amongst your main responsibilities, you will be ensuring that each day’s workload is completed as efficiently as possible, ensuring good communications between all parties. Reporting to the Aftersales Manager, you will also be responsible for several key workshop functions, including supervising the technical teams performance / progress and organising rotas.

A summary of your key activities / responsibilities will include

• Management of the Workshop & support team.
• Carry out regular reviews to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify.
• Manage the performance of the department.
• Manage and plan workshop & resources to ensure that work can be completed as per schedule.
• Support the sales team to ensure cars (pre-sale) are ready for handover.
• Hold regular production meetings to plan workload and resources,
• Anticipate production problems based on forward plan / resources and provide support to handle workload.

To be considered you MUST have :

• Previous experience and up to date skills as either a Workshop Controller or Senior Service Advisor with workshop control knowledge.
• Knowledge of Industry Standards
• Full UK driving licence
• Problem solving and analytical skills
• Excellent organisation and planning skills
• Strong communication skills
• Strong team working & leadership skills
• Flexible can-do approach

You’ll be joining a leading Southwest motor group that genuinely believes in the importance of their people. They offer a supportive working environment, career prospects, and great benefits