Workshop Controller

Questech Recruitment Ltd; Inverness; On-site; GBP 45,000; Full time

Job summary

A reputable automotive business in Inverness is seeking an experienced Workshop Controller. Join a supportive team focused on delivering high-quality maintenance and repair services. Responsibilities include managing workshop operations, leading technicians, and collaborating with service advisors to ensure customer satisfaction. Competitive salary of £45,000 annually with rotating shifts from Monday to Friday, including Saturday rotations.

Qualifications

• Experience in managing a workshop and leading a team of technicians.
• Strong customer service skills to liaise effectively with service advisors.
• Knowledge of maintenance and repair services.

Responsibilities

• Manage the daily running of the workshop and ensure tasks are completed efficiently.
• Provide guidance and support to technicians in their roles.
• Collaborate with service advisors on workload management.
• Assist the service manager in achieving operational excellence.

Job description

Questech are proud to be recruiting on behalf of a highly respected and successful automotive business known for its family values, strong team spirit and commitment to delivering outstanding service.

This is an exciting opportunity for an experienced Workshop Controller to join a company where people come first. You'll be part of a supportive, close-knit team that takes pride in their work, providing top quality maintenance and repair services.

Key details include:

• £45,000 per year
• Mon-Fri: 07:00-15:30 / Mon-Fri: 15:30-00:00 (Rotating)
• Sat: 07:00-12:00 (2 out of 4 weeks)

The Role:

• Daily running of the workshop, managing a team of technicians to ensure work is carried out correctly and efficiently.
• Develop and support technicians, providing on the job guidance as well as input into their training requirements.
• Work closely with service advisors to manage workload while delivering excellent customer service.
• Support the service manager in delivering operational excellence and key performance tasks.