Workshop Administrator in Dover)

New Appointments Group; Dover; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading service and MOT centre in East Kent is seeking a Workshop Claims Administrator. Responsibilities include processing warranty claims, creating job cards, and liaising with accounts. Candidates should have administrative experience in the motor industry and a full UK driving licence. This role offers a dynamic work environment with diverse responsibilities, typically Monday to Friday with occasional Saturday morning shifts.

Qualifications

• Previous experience in an administrative role within the motor industry.
• Experience in warranty, repair, and maintenance claims.
• Full UK driving licence is essential.

Responsibilities

• Raising and processing warranty and maintenance claims.
• Creating workshop job cards with accurate details.
• Drafting repair estimates and sending invoices to clients.
• Liaising with accounts about client payments and status.

Skills

Organisational skills

Communication skills

Attention to detail

IT systems proficiency

Teamwork

Pressure handling

Job description

Overview

Workshop Administrator – Location: Lydden, Kent

Salary: £28,000 to £30,000 per annum, dependent on experience

Hours: Monday to Friday, 08:30 to 17:30, plus every fourth Saturday morning (08:00 to 13:00)

An established independent service and MOT centre, specialising in the servicing and maintenance of cars and commercial vehicles, is seeking a Workshop Claims Administrator to join their busy team in East Kent.

Responsibilities

• Raising and processing warranty and maintenance claims.
• Creating workshop job cards with accurate and concise details.
• Raising and finalising workshop invoices to maximise profitability.
• Drafting repair estimates and sending invoices to clients.
• Liaising with accounts regarding client payments and account status.
• Booking MOT tests for commercial vehicle clients.
• Assisting technicians with technical information and supporting the Workshop Controller.
• Occasional collection and delivery of customer vehicles.

About You / Qualifications

• Previous experience in the motor industry within an administrative role.
• Warranty, repair and maintenance claims experience.
• Strong organisational and communication skills.
• Confident using IT systems with good attention to detail.
• Able to work well under pressure and as part of a team.
• Full UK driving licence required is essential.

Opportunities and How to Apply

This is an excellent opportunity to join a long-established, successful business in a varied role where no two days are the same.

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If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV; we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.