Workplace Support Assistant.

Games Jobs Direct; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading game development studio in Guildford is seeking a Workplace Support Assistant to ensure a productive and engaging office environment. You will manage daily operations, support team events, and ensure facilities meet health and safety standards. Ideal candidates are organized, detail-oriented, and possess effective communication skills. This role offers 25 days of annual leave and private medical insurance among other benefits.

Benefits

25 Days Annual Leave

Private Medical Insurance

Life Assurance

Salary Exchange Pension Scheme

Employee Assistance Programme

Income Protection

Enhanced Family Leave

Qualifications

• Experience in office support or administration roles.
• Ability to multitask and handle complex tasks efficiently.
• Collaborative and self-motivated with detail orientation.

Responsibilities

• Conduct daily office checks to ensure facilities are functional.
• Handle post and ad-hoc deliveries, ensuring accurate distribution.
• Administer stock control for office supplies.
• Assist with in-studio events organization and set-up.
• Liaise with building administration for site operations.

Skills

Organised

Communication

Multitasking

Detail-oriented

Job description

Supermassive Games have produced some of the most recognisable and compelling storytelling titles in the world of AAA games. The BAFTA-winning Until Dawn , the cinematic masterclass of The Dark Pictures Anthology , the multi-award winning The Quarry , the action-packed rollercoaster horror VR titles Switchback VR and Rush of Blood to the world of Little Nightmares , and many more!

Time and time again, our incredibly talented and passionate team have delivered games that strike fear into all that dare to play.

We're now on the hunt for a Workplace Support Assistant to join us here at Supermassive Games. Fancy joining our team and creating your own story?

In this role you'll be :

Assisting the Workplace Support Manager and being responsible for administering and maintaining a wide-range of day-to-day operations, all of which ultimately ensure the office environment fosters collaboration, creativity and high levels of morale and happiness at work.

This is a crucial role to keep our studio offices safe and engaging for our people, whilst enabling a productive and comfortable working environment. It's a fully office based role, split across our two central Guildford offices - both a short distance from the main train station.

The main responsibilities will be :

• Conduct morning office checks on a daily basis to ensure workplace facilities (meeting rooms, kitchens and general office areas) are presentable, functional, and meet health and safety standards.
• Handle all post and ad-hoc deliveries to ensure everything is scanned and correctly distributed across the studio, and coordinate couriers for outbound deliveries as required.
• Administer and maintain stock control for general office items such as stationery and kitchen refreshments
• Maintain studio Administration and manage the Facilities team email, responding to inbound enquiries, escalating or redirecting as needed.
• Assist with the organisation, set-up and clean-up of in-studio events
• Work together with team members to document and track assets, report potential risks, and follow security protocols throughout the entire asset lifecycle, from acquisition to safe disposal.
• Liaise with Building Administration to maintain efficient site operations and promptly address any issues.
• Develop and maintain relationships with suppliers and contractors and take ownership of collecting deliveries

Experience and skills that would best suit this position :

• Experience of working in an office support / administration role (ideally within a facilities environment, but that's not essential)
• Highly organised with the ability to multitask well and efficiently handle tasks of varying complexity.
• Able to communicate effectively with a diverse range of people at all levels.
• Collaborative approach to working with others, whilst equally able to work independently and self-motivate.
• Detail-oriented, and committed to maintaining confidentiality.
• Any experience of working within the creative industries would be great, but by no means required.

Why join us?

• 25 Days Annual Leave (3 of which are used when we close the studio for our end of year break)
• Private Medical Insurance (BUPA)
• Life Assurance (6 x annual salary)
• Salary Exchange Pension Scheme
• Employee Assistance Programme
• Income Protection
• Enhanced Family Leave (maternity and paternity pay)
• Generous staff referral scheme