Workplace Optimisation Lead

Lloyds Banking Group; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services group in the UK seeks a Senior Workplace Optimisation Manager to drive workplace strategies, enhance collaboration, and improve colleague experiences. This role requires a strategic thinker with proven expertise in data analysis and stakeholder management. You will lead reporting, create business cases, and oversee continuous improvement efforts. Offering a competitive benefits package, this position plays a key role in shaping the future of workplace transformation.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping benefits

30 days' holiday plus bank holidays

Various wellbeing initiatives and generous parental leave policies

Qualifications

• Proven experience in strategy development and optimisation within workplace.
• Strong analytical skills to distil complex data into actionable insights.
• Exceptional stakeholder management and influencing skills.
• Experience in leading high-performing teams.

Responsibilities

• Lead monthly and quarterly reporting and competitor analysis.
• Create business cases for optimisation works and test innovative methodologies.
• Oversee BAU activities including rebalances and process enhancements.

Skills

Strategic thinking

Data analysis

Stakeholder management

Problem-solving

Agile methodologies

Tools

PowerPoint

Job description

As Senior Workplace Optimisation Manager, you'll sit at the heart of our Future Workplace transformation journey, shaping strategies that influence thousands of colleagues and redefine how we work. You'll combine data‑led insight, strategic thinking, and creative problem‑solving to deliver tangible improvements in collaboration, efficiency, and colleague experience. Our Future Workplace team is driving one of the most exciting changes in UK financial services. We translate business needs into workplace strategies that foster innovation and engagement. From optimising our hubs to trialling new ways of working, we're creating environments where people thrive. You'll also influence the adoption and integration of technology across our buildings to enhance workplace experience and efficiency. If you want to be part of a team that's shaping the future of work, this is the role for you. You'll play a pivotal role in shaping our workplace strategy by:

• Driving strategic insight and optimisation - Lead monthly and quarterly reporting, competitor analysis, and deep dives to inform decisions and improve colleague experience.
• Delivering investment proposals and trials - Create business cases for optimisation works and test innovative ways of working across our estate.
• Managing continuous improvement - Oversee BAU activities including rebalances, restacks, and process enhancements to keep our workplace strategy agile and effective.

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We're seeking a strategic thinker with a passion for data‑driven decision‑making and workplace innovation. You'll need:

• Proven experience in strategy development and optimisation, ideally within workplace or corporate real estate.
• Strong analytical skills with the ability to distil complex data into clear, actionable insights.
• Exceptional stakeholder management and influencing skills, with a collaborative approach.
• Ability to navigate complex challenges, anticipate trends, and propose innovative solutions.
• Skilled in creating compelling executive packs and presentations using tools like PowerPoint.
• Experience in leading and inspiring a high‑performing team, fostering collaboration and delivering results.
• Experience delivering large‑scale change projects, particularly in people or workplace transformation.
• Knowledge of investment business case development.
• Familiarity with Agile methodologies and continuous improvement practices.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us, which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide‑ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies