Workplace Operations Manager

Tiger Recruitment Ltd.; City Of London; In loco; GBP 75.000 - 95.000; Tempo pieno

Descrizione del lavoro

Tiger Recruitment Ltd. in Central London is seeking an experienced Workplace Operations Manager to lead the evolution of the firm’s workplace function as it scales. You will partner with senior leadership, HR, IT and external partners to drive strategic improvements and ensure infrastructure supports rapid growth.

This office-based role demands a commercially minded, highly organized professional capable of managing budgets, procurement, vendor relationships and multi-site expansion projects.

Competenze

• Proven experience in a senior Workplace Operations role within a fast-growing environment.
• Experience scaling workplace functions and overseeing office expansions.
• Commercially astute with budgets, procurement, contracts and supplier relationships.
• Confident collaborating with senior stakeholders and influencing strategy.
• Strategic and forward-thinking with ability to plan for future business needs.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Able to use data and insights to drive workplace improvement.
• Strong communication and relationship-building across departments and partners.

Mansioni

• Develop and implement workplace strategies aligned with growth plans and culture.
• Design processes and policies supporting current and future workplace needs across locations.
• Collaborate with senior leaders, People and IT on capacity planning and expansions.
• Provide strategic oversight of operations ensuring high standards across sites.
• Identify efficiency opportunities using data to optimise space and resources.
• Lead office expansions, relocations, space optimisation and new site launches.
• Oversee procurement strategy, contracts and vendor performance.
• Ensure health, safety and regulatory compliance for the workplace.
• Manage budgets and monitor expenditure with a focus on cost efficiency.
• Partner with HR to enhance workplace experience and employee engagement.
• Work with IT to implement scalable systems and reporting for visibility.
• Act as senior point of contact for complex workplace and facilities issues.

Conoscenze

Strategic workplace leadership

Budget management

Procurement & contracts

Vendor management

Stakeholder engagement

Data-driven decision making

Cross-functional collaboration

Office operations

Descrizione del lavoro

Workplace Operations Manager £75k - £95k Permanent Central London

We are seeking an experienced and highly organised Workplace Operations Manager to join a fast-growing technology firm, taking on a strategic role within a fast-paced and ever-changing environment. This position will be responsible for leading the continued development, scalability and effectiveness of the firm’s workplace function, ensuring it evolves in line with the wider business as it continues to grow. The ideal candidate will be commercially minded, solutions-focused and confident operating at a strategic level, with the ability to understand business requirements and translate these into effective, practical workplace solutions. Working closely with senior leadership, People, HR, IT and external partners, they will oversee the workplace function, drive continuous improvement and ensure the business has the infrastructure, systems and processes required to scale successfully. This role is office based.

What you'll do:

• Develop and help implement workplace strategies aligned with the company’s growth plans, culture and wider business objectives
• Design, build and establish processes and policies that support current and future workplace requirements ensuring strong standards across multiple locations
• Liaise with senior leadership, People and IT teams on strategies, capacity planning and expansion projects
• Provide strategic oversight of workplace operations, working alongside Office Management and Front of House teams to ensure consistent high standards
• Identify opportunities for continuous improvement, using data and operational insights to enhance efficiency, space utilisation and resource planning
• Lead planning projects, including office expansions, relocations, space optimisation and new site launches
• Handle workplace vendor strategy, including procurement, contract negotiations, supplier relationships and ongoing performance management
• Handle health, safety and regulatory requirements
• Take ownership of workplace budgets, monitoring expenditure and identifying opportunities to improve cost efficiency
• Develop procurement strategies across to ensure strong commercial value
• Collaborate with People and HR teams to develop workplace experience, ensuring a productive and supportive environment benefitting collaboration and employee engagement
• Work closely with IT to assess and implement scalable workplace systems and technology that improve efficiency, reporting and operational visibility
• Act as a senior point of contact for complex workplace, facilities and operational issues

What you'll need:

• Proven experience in a senior Workplace Operations role, ideally within a fast-growing, scale-up organisation
• A strong track record of developing and scaling workplace functions while overseeing office expansions within high-growth environments
• Commercially astute, with experience managing budgets, procurement, contracts and external supplier relationships
• Confident working with senior stakeholders and able to influence decisions around workplace strategy and business growth
• Strategic and forward-thinking, with the ability to anticipate future business needs and develop scalable solutions
• Highly organised and a solutions-focused individual, with excellent attention to detail and proven ability to manage multiple priorities at once
• Comfortable using data and insights to inform workplace decisions and identify opportunities for improvement
• Strong understanding of workplace technology, systems and operational processes
• Excellent communication and relationship-building skills, with the ability to work effectively and collaboratively with other departments and external stakeholders

REF: AJL218753