Workplace Experience Host

Latham & Watkins LLP; City Of London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Wellness programs

Employee discounts

Job summary

Latham & Watkins LLP in London is seeking a Workplace Experience Host to join the Workplace Experience team onsite. You will coordinate front desk operations and welcome guests, ensuring a productive and hospitable environment in the London office.

The role runs 1:00pm–9:00pm GMT, supporting daily workflows, guest services, and event coordination to maintain a welcoming and efficient workplace.

Qualifications

• Experience in hospitality or customer service management.
• Ability to foster belonging and adapt communication.
• Strong EQ and professional demeanour.

Responsibilities

• Front desk support and guest welcome.
• Register visitors and coordinate with security.
• Support daily workflow and tailor guest profiles.
• Coordinate internal and external events.
• Maintain spaces and refresh amenities.

Skills

Hospitality experience

Customer service

Strong communication

Education

High school diploma or equivalent

Job description

About Latham & Watkins

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Workplace Experience Hostis an integral part of Latham’s Workplace Experience (WE) team.This role will be responsible for integrating people, space, and technology to provide a globally consistent, welcoming, and productive experience wherever you choose to work, while anticipating internal and external guest needs by understanding in-office services and work areas. This role will be located in our London office and is an onsite position. The working hours for this role will be 1:00pm - 9:00pm GMT.

Responsibilities & Qualifications

Other key responsibilities include:

• Front Desk Support
• • Welcoming all personnel and external visitors
  • Registering visitors and coordinating details with building security and administration
• Supporting the daily workflow
  • Anticipating internal and external guest needs by understanding in-office services and work areas
  • Building and maintaining guest profiles to tailor support
• Conference centre/meeting support
  • Coordinating internal and external office events in accordance with local responsibilities
  • Spot cleaning, tidying, and reconfiguring amenity spaces, pantries, cafes, soft seating, and other areas

We’d love to hear from you if you:

• Demonstrate the ability to foster an atmosphere of belonging
• Display the ability to communicate effectively and adapt with ease
• Possess high EQ skills and have the ability to respond with appropriate behaviour

And have:

• Hospitality or customer service management experience
• High school diploma or an equivalent

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• A pension plan
• Wellness programs
• Employee discounts
• And more!

Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute. #EntryLevel#LI-CB1