Workplace & Employee Experience Manager

Fireblocks; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company in London is seeking a passionate Workplace & Employee Experience Manager to enhance office operations and employee engagement. The ideal candidate will have over 3 years of experience in office or people operations, boasting strong organisational and communication skills. This role involves managing daily operations, planning wellness initiatives, and ensuring a welcoming work environment. Candidates should be proactive and detail-oriented, familiar with collaboration tools and capable of multitasking in a dynamic setting.

Qualifications

• 3+ years of experience in office operations, employee experience, or people operations.
• Strong organisational, problem-solving, and project management skills.
• Excellent communication and interpersonal skills with a high level of emotional intelligence.
• Proactive and independent, taking initiative and ownership.
• Comfortable with collaborative tools accustomed to fast-paced environments.

Responsibilities

• Serve as the main contact for London employees regarding workplace matters.
• Oversee day-to-day office operations, including vendor and logistics management.
• Plan and lead wellness, engagement, and bonding initiatives.
• Manage and track the London Workplace & EX budget.

Skills

Organisational skills

Problem-solving skills

Project management skills

Excellent communication

Interpersonal skills

Proactivity

Detail-oriented

Familiarity with Microsoft Office

Experience with Google Workspace

Familiarity with collaboration tools

Tools

Microsoft Office

Google Workspace

Slack

Job description

Overview

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it is trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more.

What you’ll do

We’re looking for an experienced and passionate Workplace & Employee Experience Manager to join our London office. This is a key role for someone with experience in workplace, employee experience, or people operations roles. The role requires being in the office at least 4 days a week.

You’ll be the face of our London office — a friendly, proactive, organised, and professional presence who ensures the office runs smoothly while fostering a welcoming and engaging environment for our people.

Responsibilities

• Serve as the main point of contact for London employees on workplace, culture, and employee experience matters.
• Oversee the day-to-day London office operations: vendor management, supplies, logistics, building access, and create a smooth, organised, and safe work environment.
• Partner with global Workplace & People teams to ensure alignment across sites.
• Plan and lead wellness, engagement, and bonding initiatives that support employee wellbeing and company culture.
• Help to organise GTM office events for customers in London.
• Organise and manage internal events, team gatherings, and celebrations for employees in the London office.
• Ensure compliance with health, safety, and emergency procedures in the office.
• Manage and track the London Workplace & EX budget, keep updated records of expenses, and assist in budget planning.

About You

• 3+ years of experience in office operations, employee experience, administration, or people operations.
• Strong organisational, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with a high level of emotional intelligence.
• Proactive and independent — you take initiative and ownership without waiting to be told.
• Passionate about building a great workplace and employee experience.
• Highly detail-oriented and able to juggle multiple priorities.
• Comfortable with Microsoft Office, Google Workspace, and collaboration tools (e.g., Slack).
• Prior experience in a global, fast-paced, or start-up environment is an advantage.

Fireblocks\' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms.