Workplace Coordinator

UK1 Finastra International Limited; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Unlimited vacation

Hybrid working arrangements

Pension plan

Health initiatives

Job summary

Finastra in London is seeking a proactive Workplace Coordinator to create a welcoming, professional environment for employees, clients and visitors. You will manage day-to-day office operations, coordinate meetings and events, and maintain high standards across reception, spaces, and services in our London office.

This full-time role requires in-office presence five days a week, enabling hands-on influence on the employee experience.

Qualifications

• Experience in workplace coordination or office administration.
• Strong organisational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Be the first point of contact for employees, visitors and clients.
• Support reception and visitor management.
• Coordinate meetings, events and catering.
• Maintain reception areas and shared spaces.
• Oversee day-to-day workplace and facilities services.
• Manage supplier and contractor relationships.
• Support health, safety and security processes.
• Resolve workplace issues and improve services.
• Manage office supplies and inventory.
• Coordinate deliveries, document handling and asset management.
• Promote use of ServiceNow and workplace processes.
• Provide operational updates and maintain records.

Skills

Workplace coordination

Office management

Facilities support

Front of house

Event coordination

Job description

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

At Finastra, we're looking for a Workplace Coordinator to help create an exceptional workplace experience in our London office.

You'll create a welcoming and professional environment for employees, clients and visitors while helping ensure the workplace runs smoothly every day.

This is a varied, hands‑on role where you'll build relationships, solve problems, coordinate workplace services and play a key role in shaping the employee experience.

This is a full‑time, office‑based role requiring attendance in our London office five days per week.

As the face of the workplace and a key support for employees, visitors and office operations, being present and visible in the office is an essential part of the role.

If you're proactive, organised and enjoy working with people, we'd love to hear from you.

What You’ll Do

• Be the first point of contact for employees, visitors and clients, creating a warm and professional experience.
• Support reception and visitor management activities.
• Coordinate meetings, events and workplace activities, including room bookings and catering.
• Ensure reception areas, meeting rooms and shared spaces are maintained to a high standard.
• Coordinate day‑to‑day workplace and facilities services across the office.
• Manage relationships with suppliers, contractors and building management teams.
• Support health, safety and security processes, audits and workplace procedures.
• Resolve workplace issues and identify opportunities to improve services and the employee experience.
• Manage office supplies, workplace inventory and general workplace administration.
• Coordinate deliveries, document handling and asset management activities.
• Promote the use of ServiceNow and workplace support processes.
• Maintain workplace records and provide operational updates when required.

What We’re Looking For

You enjoy helping people, building relationships and creating positive experiences. You're organised, approachable and proactive, with a strong sense of ownership and attention to detail.

You May Come From A Background In

• Workplace coordination or workplace experience
• Office management or office administration
• Facilities support
• Corporate reception or front of house
• Hospitality, hotels or guest services
• Events or customer‑facing operational environments

What You’ll Bring

• Excellent communication and customer service skills.
• Strong relationship‑building and stakeholder management abilities.
• A proactive, solutions‑focused approach.
• Strong organisational skills and attention to detail.
• The ability to manage multiple priorities in a fast‑paced environment.
• Experience coordinating workplace services, suppliers, events or office operations.
• Knowledge of health and safety, workplace security or facilities processes.
• Confidence working independently while collaborating with wider teams.

Why Join Finastra?

This is an opportunity to make a meaningful impact on the day‑to‑day experience of employees, clients and visitors in our London office. You'll be trusted to take ownership, bring new ideas and make a genuine impact on the workplace experience. You'll build relationships across the business, contribute to a positive office culture and help create an environment where people feel welcomed, supported and able to do their best work. You'll join a collaborative and supportive team environment where your ideas and contributions will be valued. You'll also have the opportunity to develop your skills across workplace experience, office operations and facilities management within a global organisation.

If you enjoy working with people, creating exceptional experiences and making things happen behind the scenes, we'd love to hear from you.

Benefits

• Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
• Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
• Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
• Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
• *Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra.

At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment.

That’s why we offer a rich ecosystem of learning—from hands‑on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting‑edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change.

Because when we grow together, we innovate together—and that’s how we shape what’s next in finance.

We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers.

There is a huge range of engaging projects where you can get stuck‑in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area.

Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth.

With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well‑being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well‑being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives.

Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture.

At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work.

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