Workplace Coordinator

Mitie; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading professional services firm in the heart of central Leeds seeks a Workplace Coordinator to manage a prestigious office environment. The ideal candidate will have proven people management experience and strong customer service skills, coupled with the ability to handle various responsibilities, from managing office standards to fostering a supportive environment for employees and guests. A formal Health & Safety qualification is desirable. This role offers opportunities for personal development in a flexible working environment.

Qualifications

• Proven people management experience in a corporate or retail environment.
• High quality interpersonal skills and excellent communication abilities.
• Ability to work independently with strong decision-making capabilities.

Responsibilities

• Manage high-end corporate office space while ensuring attention to detail.
• Support printing and audio-visual solutions.
• Handle customer feedback positively and effectively.

Skills

Computer literacy

Customer service experience

Interpersonal skills

Problem-solving skills

Attention to detail

Education

Health & Safety qualification (e.g., IOSH)

Tools

Microsoft Office Suite

Job description

An exciting Workplace coordinator role based in a corporate office environment for a global professional services firm. This is a fantastic opportunity for candidates who are looking to take the next step into a management position working as part of a small team managing a high-end corporate office space in central Leeds.

This role presents a fantastic opportunity for a proven people manager to further develop transferrable skills, upskill through access to formal and informal learning opportunities and benefit from a peer to peer led learning environment.

Applicants should have a clear understanding of the Facilities and Workplace Sector, have demonstrable people management experience and experience of working in a corporate or retail environment where attention to detail is paramount.

Person Specification Must Have

• Computer literacy, competent with the Microsoft Office suite including Word, Excel, PowerPoint and Outlook and the ability to support printing and audio-visual solutions.
• Proven experience within a strong customer service environment.
• High quality interpersonal skills, with excellent written and spoken communication skills both to individuals and groups.
• Self-disciplined and able to work on own initiative with the ability to make decisions without referral to line manager.
• Reasonable overtime as required.
• Flexible and adaptable approach to work with good problem‑solving skills.
• Ability to deal positively with conflict situations.
• Attention to detail, a focus on standards, methodical and organised.
• Always remain calm, patient, and polite when receiving customer feedback.
• Be helpful and go out of your way to help guests, employees, and the public.

Desirable

• Valid formal Health & Safety qualification e.g., IOSH (1 or 5 day) is desirable.
• First Aid Trained.
• Health and Safety responsibilities.