Workplace coordinator

Sodexo; Camden Town; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading global services company in Camden Town is seeking a Workplace Support Co‑ordinator to ensure a safe and compliant environment while delivering exceptional service. You will monitor site standards, assist with compliance, and support new joiners. Ideal candidates have at least a year of experience in facilities management and possess excellent communication and IT skills. This role comes with attractive benefits and opportunities for professional growth.

Benefits

Wellbeing support platform

Employee Assistance Programme

24-hour virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Enhanced benefits and leave policies

Qualifications

• Experience in facilities management or workplace support services (minimum 1 year).
• Strong knowledge of Health & Safety requirements and compliance.
• Excellent communication skills, both written and verbal.

Responsibilities

• Carry out daily floor walks to monitor site standards.
• Act as the first point of contact for facilities-related issues.
• Support site compliance by reviewing incidents.

Skills

Facilities management

Health & Safety compliance

IT skills (Word, Excel, Outlook)

Organisational skills

Communication skills

Proactivity

Time management

Teamwork

Job description

About the Role

Sodexo is looking for a highly organized and proactive Workplace Support Co‑ordinator to provide efficient and cost‑effective workplace support services. The key point of contact for building services, you will ensure a safe, compliant, and well‑managed environment while delivering excellent service to staff and visitors.

Responsibilities

• Carry out daily floor walks to monitor site standards, including Health & Safety, security, cleaning, and maintenance.
• Act as the first point of contact for facilities‑related issues, escalating where needed.
• Support site compliance by reviewing incidents, carrying out initial investigations, and ensuring accurate reporting.
• Manage inductions for new joiners and contractors, including security ID access.
• Maintain up‑to‑date site documentation such as Business Continuity Plans, security logs, and H&S training records.
• Monitor Helpdesk/ServiceNow calls and liaise with customers to ensure timely resolution and satisfaction.
• Provide administrative support, including filing, reporting, and maintaining ISO 9001 standards.
• Participate in sustainability initiatives and ensure signage and communications meet corporate standards.
• Support with small moves, occasional out‑of‑hours work, and ad hoc duties as required.

Qualifications & Experience

• Experience in facilities management or workplace support services (minimum 1 year).
• Strong knowledge of H&S requirements and compliance.
• Excellent IT skills – Word, Excel and Outlook essential.
• Strong organisational and time management skills with the ability to work under pressure.
• Excellent communication skills, both written and verbal.
• Proactive, flexible, and able to work on own initiative or as part of a team.
• Highly personable, with the ability to build professional relationships at all levels.
• Calm, reliable, and able to respond effectively in emergency situations.

Why Sodexo?

At Sodexo, we are passionate about our people. Our teams are key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Working with us is more than a job – it’s a chance to be part of something greater, to act with purpose, and to thrive in your own way.

Benefits

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme to help with everyday issues or life’s larger problems, including legal and financial advice, and support with work or personal issues impacting your wellbeing.
• Access to a 24‑hour virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big‑brand retailers.
• Save for your future by becoming a member of the Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues do their bit for the environment whilst keeping fit.
• Sodexo UK and Ireland’s enhanced benefits and leave policies.

About Sodexo

At Sodexo, our purpose is to create a better everyday life for everyone. As the global leader in services that improve the Quality of Life, we operate in 55 countries and serve over 100 million consumers each day through our unique combination of on‑site Food and FM services, Benefits & Rewards services, and Personal & Home services.