Workplace Assistant - Part TimeLocation

Ocs Uk & Ireland; Milton Keynes; On-site; GBP 40,000 - 60,000; Part time

Job summary

A professional services firm in Milton Keynes is seeking a part-time Workplace Assistant to provide exceptional administrative support and manage office operations. Key responsibilities include document processing, facilities management, and client support. The ideal candidate has experience in a similar role, strong IT skills, and excellent organizational abilities. This role offers flexibility and promotes a culture of continuous improvement.

Benefits

Flexibility in working arrangements

Agile working approach

Qualifications

• Experience in a similar role within professional services.
• Ability to manage workload efficiently and prioritize tasks.
• Understanding of confidentiality and document security best practices.

Responsibilities

• Provide document processing and administrative support.
• Ensure effective office and facilities management.
• Assist clients and maintain workplace standards.

Skills

IT proficiency in Microsoft Office

Organizational skills

Effective communication

Adaptability

Problem-solving

Tools

Document management systems

Job description

Job Title

Workplace Assistant - Part Time

Location

Milton Keynes (may be required to travel to other locations to cover holiday/sickness)

Reporting To

Workplace Team Leader

Work Hours

Part time (2.5 days a week): Wednesday (half day), Thursday, Friday

Team

To provide truly outstanding client experiences we work as one team. The group includes Finance, Operations, HR, Marketing, IT, Risk and the Executive Leadership team. The Workplace Assistant will work closely with legal professionals and other business units to support client and internal operations.

Role Overview

This role is designed to provide exceptional administrative, document processing, facilities management, and client support services to ensure the smooth and efficient operation of the workplace.

Key Responsibilities

• Document Processing and Administrative Support: copy, print, scan documents; transfer data to/from removable media, cloud solutions, and case management systems; manage outgoing and incoming mail; conduct hand deliveries; coordinate large‑volume printing; prepare lockers, keys, and access credentials for new starters and leavers.
• Office and Facilities Management: ensure displayed information is current; supervise external contractors and building management; report equipment and furniture issues; implement environmental policies; identify and report health & safety, cleaning, or general maintenance issues; maintain housekeeping standards, including kitchen stock.
• Client & Workplace Support: welcome and assist visitors and colleagues; manage visitor processes; communicate with clients about bookings; set up, maintain, and clear meeting rooms and car park; arrange IT support and technical equipment; assist with internal events and refreshments; maintain clean and well‑stocked refreshment areas.
• General Duties: undertake ad hoc duties as required by the line manager; provide flexible cover at other locations as needed for sickness or holiday absences.

Requirements and Qualifications

• Experience in a similar role within professional services.
• Strong IT proficiency, particularly in Microsoft Office and document management systems.
• Ability to manage workload efficiently, prioritising tasks effectively.
• Excellent organisational skills with a keen eye for detail.
• Effective communication skills, with the ability to build relationships at all levels.
• Adaptability and a proactive approach to problem‑solving.
• Commitment to continuous improvement and the ability to adapt and innovate.
• Understanding of confidentiality and document security best practices.

Key Competencies

• Professional, with the ability to represent the company brand values in all interactions.
• Passionate about delivering exceptional client/customer experiences.
• Self‑motivated learner with a continuous improvement mindset.
• Strong initiative and a positive approach to challenges.
• Competent in problem‑solving with discretion.
• Reliable, punctual, and a team player.

Benefits and Working Arrangements

We embrace agile working and offer a blended approach to where and how we work, with flexibility to suit individual needs.

Equal Opportunities

Equal opportunities Ampa Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.