Workforce Scheduler

Royal Caribbean International; Weybridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading cruise line based in Weybridge, UK is seeking a full-time Workforce Scheduler to join their Marine Operations Team. This role requires experience in workforce scheduling and strong problem-solving skills. Responsibilities include scheduling crew assignments, ensuring compliance with regulations, and effective communication with team members. The ideal candidate will excel in a dynamic environment and possess excellent English communication skills.

Qualifications

• Experience in workforce scheduling, planning, or HR.
• Proficiency in evaluating situations and solving problems.
• Strong communication skills in English.

Responsibilities

• Schedule crew assignments and rotation planning.
• Support par level planning and procedures.
• Ensure compliance with relevant rules and guidelines.

Skills

Workforce scheduling

Planning

Human resources

Recruiting

Analytical skills

Excellent communication

Job description

Overview

This position is onsite, based in Weybridge, UK.

Journey with us!

Combine your career goals and sense of adventure by joining our team of passionate professionals. Our Marine Operations Team has an exciting career opportunity for a full-time Workforce Scheduler reporting to the Senior Manager, Workforce Planning.

About Us

Royal Caribbean Group is the world’s largest cruise line. It couldn’t be a more exciting time to join a global business that is blazing a trail in the travel industry right now.

We constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You get to work both independently and as part of a collaborative and dynamic international team. We are passionate, we are innovative, and we are unstoppable.

Position Summary

The Workforce Scheduler carries out workforce planning and logistics for specialised crew within Marine Operations. Follows operational guidelines and directives from Marine Operations and department leadership.

This role will suit someone with a background in workforce scheduling, planning, human resources, recruiting, or shipboard crew administration.

Perfect for someone who thrives on evaluating a problematic situation and creating a resolution based on planning and reasoning.

Responsibilities

• Schedules prioritised crew assignments and rotation planning for the Marine department
• Provides information supporting an effective par level planning process and related procedures
• Design and implement optimised solutions for fleet needs pertaining to the Marine cost center
• Ensures effective communication with Marine operations, department leadership, fellow team members, and crew members in areas related to scheduling, succession planning, recruitment, and logistics as appropriate
• Complies with applicable rules and regulations including but not limited to SQM, flag state and port state legislation, collective bargaining agreements and company policies in all aspects relating to workforce planning
• Provides complete and accurate employee data in the Human Resources system for assigned departments and/or positions including performance data for succession planning
• Performs related duties as assigned. Performs other duties as required

Qualifications, Knowledge and Skills

• Experience in one or more of the following functions: workforce scheduling, planning, recruiting, or shipboard crew administration
• Previous professional experience in one or more of the following: workforce planning, analytics, par level planning, scheduling, and logistics services
• Ability to evaluate a problematic situation and create a resolution based on planning and reasoning. Use logic, judgement, and data to drive decisions
• Visualises, articulates, and solves both complex and uncomplicated problems and concepts and makes decisions that make sense based on all available information
• Able to work flexibly to meet business needs
• Excellent communication skills. Ability to communicate tactfully, verbally and in writing, to gather and relay information in a multinational environment consisting of department heads, managers, coworkers, and shipboard employees.
• Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from management, co-workers, and shipboard employees.

Preferred Skills

• Experience in business analytics
• Familiar with automated HR systems or workforce planning systems
• Working knowledge of general shipboard functions on a cruise ship, and the general concept of the shipboard organisation
• Knowledge of applicable immigration and visa requirements related to seafarers in various geographical areas
• Understanding of applicable flag state and port state regulations related to seafarers training, licenses and certifications as needed

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

We know there\'s a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions.

Thank you again for your interest in Royal Caribbean Group. We\'ll hope to see you onboard soon!

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