Workforce Planning Manager

Premium Credit; Leatherhead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading finance service provider in Leatherhead is looking for a Workforce Planning Manager to lead strategic workforce planning and enhance operational efficiency. This role requires collaboration with business leaders on resource allocation and budgeting, leveraging data to drive decisions. The ideal candidate will possess a qualification in Business Administration or Human Resources, with proven experience in workforce planning. This position offers a competitive salary, hybrid working conditions, and comprehensive benefits, including private health and dental care.

Benefits

Competitive salary

Hybrid working

25 days annual leave with options to purchase/sell

Private health and dental

Support for personal development

24/7 Employee Assistance Programme

Qualifications

• Proven experience in workforce planning or capacity management.
• Ability to use data-driven decision making.
• Change management expertise for driving improvements.

Responsibilities

• Lead Strategic Workforce Planning aligned with long-term goals.
• Analyze workforce trends and develop plans addressing business needs.
• Collaborate with finance and HR teams to create resource budgets.

Skills

Data analysis

Solutions focused

Change management

Collaboration

Strategic planning

Education

Qualification in Business Administration, Human Resources or related field

Job description

Workforce Planning Manager

Leatherhead, Surrey

Why work for us?

This is an exciting time of growth for us, and we are hiring a Workforce Manager to help us continue this success. This is a great opportunity to develop a varied and rewarding career with a company that invests in, recognises and rewards its people.

You’ll be an integral part of our Operational Excellence Team providing leadership to a Workforce Planner, bringing your long-term strategic planning expertise and hands on activity to ensure that we optimise our resource utilisation and enhance operational efficiency. This is an exciting time to join Premium Credit Ltd as we embark on a period of significant growth and digital enhancements.

• Competitive salary (dependent on experience)
• A workplace pension scheme
• Hybrid working, with collaborative days in our Leatherhead office
• 25 days annual leave (plus bank holidays), with options to purchase and sell up to 5 days holiday per year
• Private health and dental
• Support and investment in your personal development
• 24/7 access to Employee Assistance Programme and Mental Health First Aiders

What we do

Premium Credit is the leading provider of insurance premium finance and a range of annually charged services, including tax, regulatory and accountancy fees, sports season tickets, memberships and school fees in the UK and Ireland. We’re a multi award winning business lending more than £5.5 billion to over 2.9 million customers through a network of over three thousand partners- and growing.

Recently certified as a Great Place to Work in the UK and Ireland, we’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.2 and a Silver Sustainability medal.

The Role

Reporting to the Head of Operational Excellence, you’ll have a strategic overview of workforce planning, capacity planning and resource budgeting. You’ll carry out activities that include resource allocation and headcount modelling using data-driven decision making and taking into account continuous improvement initiatives.

You will

• Take responsibility for Strategic Workforce Planning, collaborating with business leaders and aligning workforce planning to long-term goals.
• Analyse workforce trends, including attrition rates, skills gaps and growth projections, developing plans that address business needs
• Assess current and future resource requirements, optimising resource allocation to meet service levels
• Collaborate with finance and HR teams to create resource budgets, tracking annual spend against budget
• Develop headcount modelling to forecast staffing needs, with consideration to seasonality, project lifecycles and business growth
• Develop analysis of current provision and performance, preparing reports and recommendations for stakeholders

Who we’re looking for

If you’re an individual who thrives in a fast-paced environment, able to work collaboratively with others and are looking to make a difference, this is a brilliant opportunity to advance your career to the next level with our sector-leading company.

To be successful as our Workforce Planner you’ll have proven experience in a similar role, leading on workforce planning, capacity management or resource allocation.

• Have a qualification in Business Administration, Human Resources or a related field
• Have proficiency in data analysis tools and be able to demonstrate your ability to make balanced decisions
• Be solutions focussed, able to use your initiative to manage issues, drive outcomes and suggest process improvements, maintaining commercial awareness
• Have change management expertise to drive improvements.
• Create a culture of continuous improvements, focusing on the delivery of outstanding customer experience

We are committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please let us know on the application form or by sending an email to [e-mail]

If you are made an offer of employment you will be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

To ensure you can work from home efficiently you will be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

By submitting your application, you agree that Premium Credit may collect your personal data for recruiting and related purposes. To view our Privacy Notice please go to: https://www.premiumcredit.com/Recruitment-privacy-notice

All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment.

So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply? And if you’re in a job share just apply as a pair. We look forward to hearing from you.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.

We are not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.