Workforce Optimisation Manager

HSBC; Sheffield; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Private healthcare for all UK-based em

Enhanced maternity and adoption pay

Contributory pension scheme

Tailored professional development

Job summary

HSBC in the United Kingdom is seeking an experienced Workforce Optimisation Manager to shape how we plan and evolve our Global Technology workforce. You will lead transformation plans, monitor progress, and manage risks associated with headcount changes.

The role requires strong budgeting, strategic planning, and stakeholder engagement with CIOs and operations managers. You will work with regional teams, deliver operating model benefits, and drive continuous improvement across Technology.

Qualifications

• Experience in regional or functional financial budgeting and strategic planning for Technology.
• Strong stakeholder management with senior leaders.
• Numerical literacy with ability to distill data into insights.
• Good process analysis and problem-solving skills; high integrity with sensitive information.

Responsibilities

• Workforce Optimisation Planning - support the workforce pillar lead to develop and lead transformation plans.
• Support NDA activities driven by the GCIO COO transformation team.
• Stakeholder communication with CIOs, operations managers and workforce leads to ensure alignment on plans.
• Facilitate updates and discussions to inform on progress and key dates.
• Delivery management - collaborate with TOM Simplification team and HR/regional teams to ensure delivery of optimisations.
• Monitor plan implementation and maintain change control processes.

Skills

Budgeting

Strategic planning

Stakeholder management

Data interpretation

Change management

Process improvement

People management

Communication

Risk management

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced Workforce Optimisation Manager.

This role sits within the Workforce Management function of GCIO COO and will play a key part in shaping how we plan, manage and evolve our Global Technology workforce to meet business opportunities.

You will play a crucial role in planning and executing workforce optimisations within Technology . This position is accountable for delivering operating model benefits, including financial, headcount, and ratio improvements. The successful candidate will manage communications with key stakeholders, create detailed transformation plans, and oversee the management of business risks associated with headcount changes.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

• private healthcare for all UK-based employees
• enhanced maternity and adoption pay and support when you return to work
• a contributory pension scheme with a generous employer contribution.
• tailored professional development opportunities

In this role you will:

• Workforce Optimisation Planning -Supporting the workforce pillar lead to develop and lead transformation plans
• Support NDA activities driven by the GCIO COO transformation team
• Stakeholder Communication - managing effective communication with CIOs, operations managers, workforce leads, and other key stakeholders to ensure alignment on workforce optimisation plans
• Facilitate regular updates and discussions to keep stakeholders informed of progress and challenges and key group transformation dates
• Delivery Management - working with the TOM Simplification team collaborate as required with local HR and regional teams to ensure the successful delivery of workforce optimisations
• Monitor the implementation of plans and ensure effective change control processes are maintained as necessary to meet objectives

To be successful in this role you should meet the following requirements:

• Proven experience in regional or functional financial budgeting, strategic planning, communication, and people management processes for Technology essential
• Experience working with senior stakeholders
• Numerically literate, with ability to distil complex and varied data into meaningful information
• Good process analysis and problem-solving skills, ability to identify process improvementsHigh integrity with the ability to work with sensitive information

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail] .