Workforce Officer

Hywel Dda University Health Board; Dreenhill; On-site; GBP 30,000 - 36,000; Full time

Job summary

A regional health board in Wales is seeking a motivated Workforce Officer - Attendance Management to support effective management of sickness absence and provide generalist HR advice. The role involves collaborating with operational teams and overseeing the application of HR policies. Candidates should have excellent communication skills and a strong analytical mindset. The ability to speak Welsh is desirable, and relevant experience in HR practices is important. This position offers a chance to contribute positively to staff outcomes.

Qualifications

• Experience supporting HR practices and managing absence.
• Ability to communicate in Welsh is desirable.
• Proven ability to analyse data and identify trends.

Responsibilities

• Support managers in managing sickness absence effectively.
• Provide generalist HR advice and support operational teams.
• Analyse sickness absence data and recommend improvements.

Skills

Excellent communication skills

Sound judgement

Strong organisational ability

Analytical skills

Job description

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don't hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

We are looking for a motivated and proactive individual to join our Operational Workforce Team as a Workforce Officer - Attendance Management. This role is key in supporting managers and staff across the Health Board to manage sickness absence effectively and provide generalist HR advice.

Working closely with operational teams, HR colleagues, and Occupational Health, you will ensure timely and focused support in line with the All Wales Managing Attendance at Work Policy. You will also contribute to reducing sickness absence rates by analysing data, identifying trends, and supporting managers to take appropriate action.

A major focus will be supporting the management of sickness absence, including advising on the application of the Managing Attendance at Work Policy, attending review meetings, interpreting Occupational Health reports, and coordinating ill-health retirement cases.

You will analyse sickness absence data, identify trends and priorities, and recommend improvements. You will maintain accurate records, track case progression, plan and schedule review meetings, and support operational teams to take timely action.

In addition to attendance management, you will provide generalist HR support including disciplinary cases, respect and resolution issues, and organisational change. You will attend hearings or investigation meetings, and provide policy guidance, take minutes where required, and support completion of associated paperwork.

Administrative responsibilities include drafting letters, maintaining HR files in line with retention standards, coordinating documentation for hearings and inputting information into HR systems.

This is a varied role requiring excellent communication skills, sound judgement and strong organisational ability, to support effective HR practice and positive outcomes for staff and managers.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 16/01/2026

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services, Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.