Workforce & Agentic Planning Manager

Unilever; Kingston upon Thames; On-site; GBP 90,000 - 120,000; Full time

Job summary

Unilever in Sunlight House Kingston is seeking a Workforce & Agentic Planning Manager to lead the strategic workforce planning function, aligning business strategy with finance cycles, skills, capacity, automation and token-based workforce dimensions.

You will develop AI-enabled planning tools and planning agents to help leaders and People teams compare scenarios, quantify trade-offs and support informed workforce decisions.

Qualifications

• Experience designing planning processes and scenario models for senior leaders.
• Hands-on AI-enabled planning with guardrails and prompt design.
• Strong business sense of workforce costs and outcomes.

Responsibilities

• Lead design and continuous improvement of Unilever’s strategic workforce planning capability, connected to business and Finance planning cycles.
• Co-design one joined-up annual and strategic planning process with Finance, linking workforce, capacity, skills, cost, productivity and financial outcomes.
• Build artificial intelligence-enabled planning tools and agents for capacity forecasting, skills gap analysis, automation impact, option generation and decision support.
• Translate business strategy into workforce scenarios across full-time equivalent, skills, location, reskilling, automation, agent capacity and token economics.
• Set planning quality standards — assumptions, data inputs, scenario logic, evidence, guardrails and human review points.
• Ensure planning outputs connect into hiring, internal movement, learning, organisation design, automation and cost management.
• Specify data and agent requirements with Foundations and Global Digital and Technology, drawing on the shared workforce data foundation rather than building parallel planning sources.

Skills

Strategic workforce planning

Cost & productivity awareness

Decision frameworks

AI planning literacy

Product mindset

Job description

Title: Workforce & Agentic Planning Manager

Reporting into: David Mee

Work Level: WL2C

Location: Sunlight House Kingston

Primary focus: Artificial intelligence-enabled strategic workforce planning, finance-linked scenarios, skills and capacity modelling, and agent/token economics as a workforce dimension

Role Overview

Leads Unilever’s future-focused strategic workforce planning capability, bringing business strategy, Finance cycles, skills, capacity, automation and agentic workforce dimensions into one decision process. The role builds artificial intelligence-enabled tools and planning agents that help leaders, People teams and Finance compare scenarios, quantify trade-offs and make better workforce choices.

Key Accountabilities

• Lead design and continuous improvement of Unilever’s strategic workforce planning capability, connected to business and Finance planning cycles.
• Co-design one joined-up annual and strategic planning process with Finance, linking workforce, capacity, skills, cost, productivity and financial outcomes.
• Build artificial intelligence-enabled planning tools and agents for capacity forecasting, skills gap analysis, automation impact, option generation and decision support.
• Translate business strategy into workforce scenarios across full-time equivalent, skills, location, reskilling, automation, agent capacity and token economics.
• Set planning quality standards — assumptions, data inputs, scenario logic, evidence, guardrails and human review points.
• Ensure planning outputs connect into hiring, internal movement, learning, organisation design, automation and cost management.
• Specify data and agent requirements with Foundations and Global Digital and Technology, drawing on the shared workforce data foundation rather than building parallel planning sources.

Required Capabilities & Experience

• Strategic workforce planning, capacity modelling and skills planning expertise, including human and agent-enabled capacity.
• Strong commercial grasp of workforce cost, productivity, financial planning and business outcomes.
• Ability to design planning processes, decision frameworks and scenario models that leaders and Finance partners can use intuitively.
• Hands-on artificial intelligence and agentic planning literacy — scenario logic, prompt design, quality benchmarking, guardrails and responsible use.
• Product mindset and stakeholder influence to turn expert planning into scalable tools, workflows and routines.

Key partnerships

• Finance — integrated planning process, assumptions and financial outcomes
• Business leaders — strategy-to-workforce choices and trade-offs
• People teams, People Business Partners and journey teams — adoption and planning routines
• Workforce Data and Artificial Intelligence Foundations — shared data and agent requirements
• Global Digital and Technology; Learning; Talent Acquisition; Organisation Design; Reward — execution pathways and tool enablement

Success measures

• Annual and strategic planning run as one joined-up process with Finance.
• Leaders and People teams use artificial intelligence-enabled tools to self-serve quality workforce scenarios.
• Major workforce decisions use planning outputs rather than ad hoc analysis.
• Business strategies produce workforce plans with capacity, skills, cost, agent capacity and token economics quantified.
• Agent-generated scenarios meet agreed quality benchmarks against specialist-run scenarios.

NOTES

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.

Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner

What We Offer

Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion (unilever.com).

• Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you.
• We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
• Relocation to the UK
• Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions.