Workflow Administrator / GP Assistant

Primary Care Careers; Brentwood; On-site; GBP 25,000 - 32,000; Full time

Job summary

A healthcare provider in the UK is seeking a Workflow Administrator to join their busy practice support team. This full-time role involves scanning and coding patient documents, maintaining accurate records, and supporting efficient patient care. The ideal candidate will have strong administrative skills, attention to detail, and effective communication abilities. Benefits include flexible working hours, 25 days of holiday, and NHS pension schemes.

Benefits

Supportive and friendly environment

Flexible working hours

Peer support

25 days holiday (pro rata)

NHS pension

Free on-site parking

Qualifications

• Experienced administrator with excellent IT time management and organisational skills.
• Ability to communicate effectively in a confidential manner.
• Multi-tasking under pressure while maintaining attention to detail.

Responsibilities

• Scan and read incoming letters, assigning them appropriately.
• Accurately code patient records with diagnoses and procedures.
• Identify and prioritize urgent documentation.

Skills

Excellent IT skills

Time management

Organisational skills

Effective communication

Attention to detail

Job description

Tile House Surgery – Workflow Administrator

Tile House Surgeryhas an opportunity for a workflow administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a full-time basis for 37.5 hours per week Monday to Friday.

Core Responsibilities

• S can and read letters received into the surgery either by post internal or electronically. Action all letters within a workflow package sending to the appropriate person / team - full training is provided.
• Accurately code diagnoses procedures and investigations into patient records.
• Identify urgent or complex documentation and ensure it is dealt with promptly following established protocols.
• Liaise with GPs and other team members as necessary.
• Deal with incoming emails appropriately as per practice policy.
• Maintain up-to-date accurate patient records.
• Contribute to efficient record-keeping and patient care.
• Work to agreed targets and deadlines.
• Record and administration of all GPR and insurance reports Subject Access Requests and any other forms / letters required from GPs.
• Receive and dispatch mail.
• Any other duties which may be required appropriate to the role.

About the Candidate

We would welcome applications from organised adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience :

• An experienced administrator with excellent IT time management and organisational skills.
• Ability to communicate effectively working in a confidential and discreet manner.
• Ability to multi-task work efficiently and maintain a high level of attention to detail when under pressure.
• Ability to work as part of a multi-disciplinary team as well as independently.
• Primary care experience is desirable but not essential.

About Us

We are a large trainingpractice serving a patient population of13500. We pride ourselves on the level of care we provide to our patients and use SystmOneclinical system have a history of very good QOF achievement and CQC rating of Good across all domains.

Benefits

• Supportive and friendly environment
• Flexible working hours within the constraints of surgery opening hours and cover required
• Peer support
• 25 days holiday (pro rata)
• NHS pension
• Free on-site parking

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.