Workday Financials Security Support Analyst

Sanderson Recruitment Plc; Manchester; Hybrid; GBP 101,000 - 120,000; Full time

Job summary

Sanderson Recruitment Plc is seeking a Workday Financials Security Support Analyst in Manchester to join the AMS team on a 6-month initial contract. You will own day-to-day Workday security, access controls and integrations, handling incidents and releases, with a focus on delivering robust security configurations and reliable BAU support across finance operations.

You will participate in CAB, coordinate with vendors, and contribute to quarterly release cycles (R1/R2).

Qualifications

• Proven Workday production support experience.
• Strong Workday Security administration knowledge.
• Experience troubleshooting Workday integrations (inbound/outbound).
• Experience configuring Workday Business Processes and approval workflows.
• Understanding of Workday Financials and FDM concepts.
• Knowledge of release management and deployment processes.
• Experience with APIs, data interfaces, SFTP and integration monitoring tools.
• Ability to analyse issues and coordinate across teams.
• Ability to produce technical documentation and transfer knowledge.
• Strong communication with technical and non-technical stakeholders.

Responsibilities

• Provide day-to-day support, administration and maintenance of the Workday platform.
• Manage Workday Security configuration, role assignments, access requests and audits.
• Monitor, support and troubleshoot Workday integrations with vendors and internal teams.
• Support transition of new functionality and enhancements into BAU support.
• Deliver integration and security changes through CAB approvals, testing and release controls.
• Support twice-yearly R1 and R2 releases, including regression testing and impact assessments.
• Investigate, diagnose and resolve incidents and service requests.
• Produce and maintain technical documentation and knowledge articles.
• Collaborate with Finance, IT and business stakeholders to implement approved changes.
• Train and share Workday knowledge with the AMS team.
• Support treasury, banking and other business-critical applications.
• Identify opportunities for service improvement and automation.

Skills

Workday experience

Security administration

Workday integrations

Business processes

FDM concepts

Release management

APIs & data interfaces

Documentation

Stakeholder communications

Learning new tech

Tools

SFTP

Integration monitoring tools

CAB process

Job description

Workday Financials Security Support Analyst

Rate: £550 - £650 Inside IR35
Location: Manchester (hybrid, 2-3 days per week on site)
Duration: 6 months initial

The opportunity:

We're looking for a Workday Applications Support Analyst to support UAT and the transition into live service of a new Workday Financials platform, providing technical and functional support to users after go-live.

You’ll support and administer Workday Financials, focusing on Security and Integrations, within the Application Management Services (AMS) team. You’ll handle incidents, service requests, change delivery and releases and help build the Workday support model and knowledge base.

You’ll also support the wider AMS portfolio, including treasury and banking systems and share your Workday knowledge across the team.

Key responsibilities:

• Provide day-to-day support, administration and maintenance of the Workday platform
• Manage Workday Security configuration, role assignments, access requests and audit requirements
• Monitor, support and troubleshoot Workday integrations, liaising with vendors and internal technical teams
• Support the transition of new functionality, integrations and enhancements from project delivery into BAU support
• Deliver integration and security changes through CAB approval, testing and release controls, providing impact assessments and effort estimates
• Support the twice-yearly R1 and R2 releases, including regression testing and impact assessment (Finance owns feature adoption and business sign-off)
• Investigate, diagnose and resolve incidents, problems and service requests
• Produce and maintain technical documentation, support procedures and knowledge articles
• Work closely with Finance, IT and business stakeholders to understand requirements and implement approved changes
• Train and share Workday knowledge with the AMS team to broaden Workday Financials expertise
• Support treasury, banking and other business-critical applications managed by the AMS team
• Identify opportunities for service improvement, automation and operational efficiency

Skills and experience:

Essential

• Proven experience supporting Workday in a production environment
• Strong knowledge of Workday Security administration, including security groups, domains and role-based access controls
• Experience supporting and troubleshooting Workday integrations, inbound and outbound
• Experience configuring and maintaining Workday Business Processes and approval workflows
• Understanding of Workday Financials, Foundation Data Model (FDM) concepts and finance-related configuration
• Understanding of release management, testing and deployment processes
• Experience with APIs, data interfaces, SFTP and integration monitoring tools
• Ability to analyse complex issues and coordinate resolution across technical and business teams
• Experience producing technical documentation and knowledge transfer materials
• Strong communication skills, engaging with both technical and non-technical stakeholders
• Willingness to learn new technologies and support a broader application portfolio

Desirable

• Experience supporting treasury, banking or finance applications
• Knowledge of ITIL processes and service management practices
• London Markets experience would be a plus

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.