Workday Engagement Manager

Kainos; Belfast City District; On-site; GBP 85,000 - 110,000; Full time

Job summary

Kainos, a leading digital services company, is seeking a Workday Engagement Manager to lead the successful implementation of Workday solutions for customers. You will work with customer business teams and internal delivery teams to drive scope, definition and delivery, taking accountability for the full delivery lifecycle alongside Sales and Capability Architects.

This role requires experience managing blended, geographically distributed teams, strong commercial and risk management skills, and

Qualifications

• Experience delivering Workday implementations for customers.
• Proven ability to manage geographically distributed teams.

Responsibilities

• Lead end-to-end Workday programme delivery for customers.
• Act as the key client interface between functional and technical teams.
• Plan resources, milestones and commercial terms for projects.
• Collaborate with sales, delivery and partner resources to ensure successful outcomes.
• Manage risk and maintain customer satisfaction throughout delivery.

Skills

Workday delivery methodologies

Global teams leadership

Commercial management

Negotiation & influence

Stakeholder communication

Tender & documents writing

Job description

Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

As a Workday Engagement Manager in Kainos, you’ll fully manage the successfulimplementation of Workday solutions forcustomers by working closelywith customer business teams and internal delivery teams to drive the scope, definitionand deliveryof solutions that are fit for purpose and commercially viable.You’lltake accountability for the complete delivery lifecyclealongside thesales and capability Solution Architects.

You’llmanage all aspects of yourprojects, which will typically be either one large, complexproject or multiple smaller projects. This will include project planning, resourcing,milestonetracking, commercialmanagementand customer satisfaction.

Your key responsibilities include:

• Commercially managing the implementation of global Workday programmes from pre-salesthrough implementation to hand over to AMS (Application Management Services).
• Acting as the key client interface between functional and technical teams and the client.
• Pragmatically offering domain experience(HCM, Fins, Payroll or where relevant to a Workday Capability)to provide functional insight andthought-leadership.
• Managing all aspects ofprojectdelivery including project planning, resourcing, milestone tracking, commercialmanagementand customer satisfaction.
• Leading and supporting blended teams of colleagues,clientand partner resources to share knowledge and develop an integrated delivery ethic.
• Agreeingobjectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.
• Identifyingrequirements, business processes, application configurations, testing plans and other artefactsto be documentedto ensure shared understanding and facilitate knowledge transfer.
• Creatingwell structured & accurate deliverables and presentingto clientsteeringlevelgroups to secure proposedrecommendationsand agreement.
• Identifyingandactioningappropriatelyopportunities to win business, including negotiating and closing at a senior client level.

Must have:

• Experience working withWorkday delivery methodologies
• Commercial experience of managingand supportinggeographicallydistributedandblended teams of colleagues,clientand partner resources to share knowledge anddevelop an integrated delivery ethic
• Excellent commercial management,influencingand negotiation skills
• Excellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiences
• An emerging role model within Kainosand wider Workday ecosystem
• Excellentbusiness writing skills with experience in the production of business cases, requirement documentation, tenderdocuments, contracts, statements of work and change requests
• Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
• Ability to work to tight deadlines and make sensible decisions underpressuretaking a balanced view of customer demands and Kainos commercials
• Ability to widen and maintain a network of external contacts
• Understandingofrisk management andableto manage risk
• Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)
• Support the operations functionensurethat our consultant pool is used in the most commercially advantageous way, balancing development needs and personalpreferences

Nice to have:

• Professional qualifications where applicable in your Capability
• Identify talent for rapid development within the capability
• Experience of managing,mentoringand developing teams
• PRINCE 2 (or similar) certification
• Strong functional domain expertise including areas such asHR and Finance (including Payroll)

Embracing our differences

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.