Work Planner

UK Power Networks; Chatham; On-site; GBP 51,000 - 62,000; Full time

Benefits offered by this job

Reservist Leave

Personal Pension Plan

Tenancy Deposit Scheme

Season Ticket Loan

Cycle to Work

Home & Tech Scheme

Green Car Leasing

Occupational Health

Switched On discount

Gym membership

Employee Assistance Programme

Job summary

UK Power Networks in Chatham is seeking a Work Planner to join the Client Delivery team. You will schedule staff across maintenance, inspections and projects, ensuring efficient use of resources and timely delivery of works.

The role reports to the Client Delivery Manager and is based in our Chatham office. A salary of £56,576 plus a 3% bonus and an excellent benefits package awaits the successful candidate.

Qualifications

• Minimum of City & Guilds 2339 (Formally 232) in Electrical & Electronic Theory or equivalent.
• Ideally an ONC or HNC in an engineering discipline.
• The post holder shall have, or be willing to attain, an IOSH Certificate in Occupational Health & Safety.
• LV/HV authorisation on the SPN/EPN distribution network
• Technically competent with the ability to apply engineering principles to problem solving
• Leadership and communication skills
• Safety Management
• Financial management and cost control
• Customer Service Focussed
• Relationship Management

Responsibilities

• Owns the Teams Planning Board to deploy staff across maintenance, inspections, projects and reactive works.
• Provide technical support to Engineering Team Leaders in the construction and processing of work orders in SAP (CRM/PM/MRS).
• Monitor demand vs capacity to inform weekly/monthly work plans.
• Create work packages that bundle work efficiently for Engineering Team Leaders.
• Collaborate with the P6 Planner to review programmes and confirm deliverables.
• Liaise with Local Authorities and contractors to ensure compliance with roadworks acts.
• Maintain a register of all incoming projects and allocate work accordingly.
• Support design colleagues and route customer enquiries appropriately.
• Review weekly achievement against plan and produce reports.
• Ensure costs are allocated to jobs for timely closure.
• Apply agile programming to respond to changes in demand and resources
• Promote internal resource first, before external support.
• Identify opportunities for performance improvement and implement changes.
• Assist other sections as required.

Skills

Leadership

Communication

Field engineering

organisational skills

Education

City & Guilds 2339 (Electrical & Electronic Theory)

ONC/HNC in engineering

IOSH Certificate

LV/HV authorisation on SPN/EPN

Tools

SAP CRM/PM/MRS

Job description

The Work Planner will report to the Client Delivery Manager and will be based in our Chatham office, in Kent. You will be a permanent employee in our UK Power Networks team.

You will attract a salary of £56,576 and a bonus of 3% plus an excellent benefits package.

Close Date: 10/11/2026

We also provide the following additional benefits:

• Reservist Leave – Additional 18 days full pay and 22 unpaid
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit Scheme, Season Ticket Loan
• Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers' products
• Discounted gym membership
• Employee Assistance Programme

Job Purpose:

You will work as part of a high performing team alongside an area based Engineering Team Leaders, Project Engineers and the P6 Planner, acting as resource and work planner to ensure all staff are effectively scheduled and efficiently utilised across maintenance, inspections, projects and reactive activities.

Principal Accountabilities:

• You will demonstrate ownership of the Teams Planning Board to ensure the most effective deployment of staff across maintenance, inspections, projects and reactive works, minimising travel and maximising cost efficiency
• You will provide technical support to Engineering Team Leaders in the construction and processing of work orders in SAP (CRM/PM/MRS)
• You will monitor demand vs capacity reports, to inform decision making that supports the production of a fully optimised weekly/monthly work plan
• You will create work packages that bundle work efficiently for Engineering Team Leaders to deliver.
• You will work closely with the P6 Planner during the planning stage to review programmes, identify constraints and ensure deliverables can be achieved with available resources and agreed timescales.
• You will liaise with Local Authorities and contractors to ensure compliance with Section 74 of the New Roads and Street works Act and minimise UK Power Networks exposure to the negative financial and reputational impact of poor streetworks management.
• You will maintain a register of all incoming projects and allocate maintenance, inspection and project work to Engineering Team Leaders such that delivery lead times are maintained at the lowest possible level
• You will provide technical support to design colleagues, ensuring customer enquiries are progressed promptly and routed to the correct part of the business.
• You will carry out reviews of weekly achievement measured against plan and produce performance reports
• You will work with Engineering Team Leaders and the Client Delivery Manager to ensure that costs are correctly allocated to jobs allowing them to be closed down in a timely manner.
• You will exercise an agile programming methodology that can respond adequately to short notice changes in demand and resource availability
• You will work collaboratively with other UKPNS areas of the business to support a target of 99% staff utilisation, ensuring in-house resource is considered and used first wherever possible before requesting external support.
• You will identify opportunities for improvement in performance and implement or recommend change
• You will assist other sections when required.

Knowledge, Skills, Qualifications and Experience:

This is a technical role, and you will be able to demonstrate a high level of initiative and a proven track record towards meeting business targets. You will also have practical experience of field engineering and be able to inspire their colleagues towards a culture of continuous improvement. You will have exceptional organisational and communication skills and the ability to liaise with other parts of the business to resolve problems and develop and/or implement new initiatives.

• Minimum of City & Guilds 2339 (Formally 232) in Electrical & Electronic Theory or equivalent
• Ideally an ONC (Ordinary National Certificate) or HNC in an engineering discipline
• The post holder shall have, or be willing to attain, an IOSH Certificate in Occupational Health & Safety.
• LV/HV authorisation on the SPN/EPN distribution network
• Technically competent with the ability to apply engineering principles to problem solving
• Leadership and communication skills
• Safety Management
• Financial management and cost control
• Customer Service Focussed
• Relationship Management

Nature and Scope:

The post holder will oversee the scheduling operation for the department, ensuring that all direct and contractor resources are scheduled safely and effectively. You will be capable of making operational, customer service, and finance related decisions confidently that ensures resources are used efficiently. You will have experience of field operations with an exemplary personal record of high standards and compliance.

Health & Safety Responsibilities:

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

Employees need to be aware that for some craft and operational roles that work at height, or use fall arrest devices, there is an upper weight limit of 116Kg due to maximum safe working load of the safety equipment that is used.

We’re committed to creating an inclusive workplace where everyone feels welcome, valued and able to be themselves. We encourage applications from people of all backgrounds, experiences and perspectives. If you meet the essential criteria and believe your skills, experience or transferable strengths could make you a great fit for the role, we’d love to hear from you. If you need any adjustments or support during the recruitment process, please let us know and we’ll be happy to help.

We may use AI-enabled tools to support elements of our recruitment process. These tools help us manage applications more efficiently and consistently, but they do not make hiring decisions. All recruitment decisions are made by trained employees using human judgement and oversight. We are committed to using AI responsibly, fairly and transparently, in line with our legal, regulatory and ethical obligations.

Your data will be hosted within a secure environment and will only be used by UK Power Networks for the purpose of which it is intended. The data is used only as an input to provide insights for the screening process and is not retained by the model or by UK Power Networks’ contractor, shared with the contractor’s other customers or with OpenAI, or used to train or improve AI models.

We are committed to safeguarding and promoting the welfare of children and young people. Where applicable, this role is subject to safer recruitment processes and robust pre‑employment checks

If you have any queries in connection to this vacancy or your application, please contact us at [e-mail] quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.