Online Product Support (Entry Level)

GL Inc.; Remote; GBP 60,000 - 80,000; Part time

Job summary

A UK-based consulting firm is seeking Online Product Support for product testing from home. The role offers flexibility with 15-25 hours of work per week and an hourly pay ranging from £18 to £32. Responsibilities include documenting usage tests, following schedules, and providing feedback on products tested. Ideal candidates are 18+ years old, reliable, and possess good communication skills. This position allows for telecommuting and provides weekly pay, making it an exciting opportunity to learn about market research and product development.

Benefits

Very competitive pay rate

Weekly pay

Telecommute

Flexibility to work around your own schedule

Keep most of the product you tested

Qualifications

• 18 years or older.
• Access to a computer or smartphone and reliable internet.
• Ability to follow specific instructions.

Responsibilities

• Document In‑Home Usage Tests as instructed.
• Use the product responsibly.
• Write reviews for each project as requested.

Skills

Attention to detail

Good communication skills

Ability to follow instructions

Job description

Work from Home - Online Product Support (Entry Level) GL Inc.•Maidstone

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15‑25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In‑Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In‑Home Usage Tester. You don't have to buy products or pay for shipping—all expenses are covered by our company. In‑Home Usage Testers are considered independent contractors, paid weekly every Wednesday by direct deposit or check.

UK Product Testers is a consulting firm that specializes in product testing and product development work. We design and conduct In‑Home Usage Testing (IHUT) in the UK and internationally, providing real‑time user feedback to companies and market research firms to evaluate products for proper certification and greater market access.

During the application process, reputable market research companies determine your demographics and consumer profile to match suitable products for you to test, using questionnaires and targeted sampling to engage the right participants.

Participation in these product testing and consumer panels is always free, secure, and private. In‑Home Usage Testing is a quick, easy, and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Main Duties

• Document In‑Home Usage Tests as instructed in the daily schedule (screenshots, audio recordings, videos, product journal entries, etc.).
• Take care of the product being tested and use it responsibly.
• Read and strictly follow the In‑Home Usage Test Daily Schedule, which may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of the product for a specified amount of time, writing reviews, and taking pictures.
• Use the Mobile In‑Home Use Test Technology to capture Point‑of‑Emotion insights, where required.
• Participate in private chat rooms opened by the market research firm to discuss the product, if requested.
• Write reviews as requested in the daily schedule for each project.

Requirements

• Ability to follow specific instructions.
• Excellent attention to detail and a curious spirit.
• Commit to working 15‑25 hours per week.
• Have access to a computer or smartphone and a reliable internet connection.
• Have access to a digital camera or cell phone camera that takes pictures.
• Be honest and reliable.
• Good communication skills are an asset.
• 18 years or older.

Benefits

• Very competitive pay rate.
• Weekly pay.
• Work around your own schedule.
• Learn about an exciting industry.
• Telecommute.
• Keep most of the product you tested.