Work Coordinator

Liberty; Ellesmere Port; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the industry is looking for a Work Coordinator to manage scheduling tasks and client relationships. The role requires excellent communication skills, previous experience in call handling, and the ability to work both independently and as part of a team. Liberty offers a supportive environment with a focus on personal development and wellbeing, making a real difference in the community.

Benefits

23 days annual leave + bank holidays

24/7 GP access

Ongoing professional development

Responsibilities

• Prioritising and scheduling backfill and reinstatement tasks.
• Managing the customer and client relationships.
• Validating each job to ensure the required information is available.

Skills

Excellent communication skills

Previous call handling/scheduling experience

Ability to operate a computerised data base system

Strong analytical skills

Ability to work independently

Good knowledge of office working systems

Ability to manage change

Education

Good level of education

Job description

Are you a skilled work coordinator/administrator, based near Knowsley?

We can Offer You:

• Work-Life Balance: 23 days annual leave + bank holidays, plus flexibility with overtime
• Health & Wellbeing: 24/7 GP access, mental health support, fitness programs, and more
• Training & Growth: Ongoing professional development to keep you at the top of your game

Your Role:

• Prioritising and scheduling backfill and reinstatement tasks
• Rescheduling jobs that fall out of programme
• Help us manage contract requirements for a range of jobs
• Handling calls, scheduling a range of works
• Validating each job to ensure the required information is available
• Managing the customer and client relationships
• Ensuring all regulatory information is updated and logged in real time with status updates on the internal system
• Provide an efficient and flexible response to operational issues, to maintain levels of service delivery and programme works in line with contract specific requirements and engineer and supervisor capabilities and timescales

What We Need from You.

• Good level of education
• Previous call handling/scheduling experience
• Ability to operate a computerised data base system
• Good knowledge of office working systems
• Excellent communication skills
• Ability to work independently and as part of a team
• Demonstrate strong analytical skills and the ability to manage change

Why Liberty?

We’re a diverse, supportive team with a focus on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers you a chance to work with the best in the industry and continuously improve your skills while enjoying a rewarding career.

Apply Today!

Click “Apply” below to join Liberty as a Work Coordinator. We look forward to hearing from you!

Closing Date: 8th December 2025 (We may close early due to high demand)