Work Based Tutor - Business

EXETER COLLEGE; Exeter; On-site; GBP 34,000 - 46,000; Full time

Job summary

An educational institution in Exeter seeks an enthusiastic trainer for Customer Service apprentices. The role involves mentoring students and assessing their work while providing invaluable support. Ideal candidates will have a background in customer service and a passion for fostering student confidence. Benefits include a competitive salary package, generous holiday allowance, and a commitment to professional development.

Benefits

45 days' paid holiday

Paid training days

Pension contribution (28%)

Positive work environment

Qualifications

• Background in customer service or business support.
• Able to inspire students with enthusiasm.
• Willing to work towards assessing and teaching qualifications.

Responsibilities

• Train apprentices in Customer Service.
• Visit students in the workplace.
• Mark work and track student progress.

Skills

Customer service

Business support

Enthusiasm

Education

Qualified assessor (ideally)

Job description

Do you have a background in customer service or business support? We're looking someone who's enthusiastic, knowledgeable, approachable and great at explaining things to young people. You'll train groups of apprentices in Customer Service. You'll also train Passenger Train Service Operators who are employed by Great Western Railway. You'll have a caseload of students to visit in the workplace, so there'll be lots of variety. You'll get...

• £34.6k - £45.5k starting salary plus an extra 28% of salary into your pension, making the overall package £44.3k - £58.2k
• 45 days' paid holiday (Yes, really!)
• paid training days
• Sunday Times Best Company
• the best reward of all... seeing your students flourish and gain in confidence
• positive, supportive and passionate, with a can-do attitude
• organised and reliable
• able to inspire students with your infectious enthusiasm and energy
• experienced in business support and customer service
• able to explain things simply and clearly
• willing to work towards assessing and teaching qualifications
• (ideally, you'll be a qualified assessor)
• training apprentices and wider industry
• marking work, tracking progress and giving feedback
• supporting, training and mentoring the next generation

If you're reading this on our website, click the apply button below. If you're reading this elsewhere, visit our vacancies page to apply. Ambition, Collaboration, Energy. These are our values. Watch this short video to learn more. And see what our staff have to say here. The closing date is 24th November at midnight. Interviews will be held on 4th December No CVs or agencies please.

Everyone's welcome to apply for a role here, regardless of personal characteristics, including race, age, gender, religion, ability, disability, or sexuality. We're totally committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you're successful, you'll be required to complete thorough pre-employment checks, including an enhanced DBS check and satisfactory references. All posts at Exeter College are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) mean that when applying for certain jobs and activities, certain spent convictions and cautions are 'protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. The MOJ's guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975, provides information about which convictions must be declared during job applications, related exceptions and further information.