Wordings / Contracts Manager

AXA Group; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading global insurance provider is seeking a Wordings Manager in London to join their Global Wordings Services team. This role is pivotal in supporting underwriting across diverse product lines, requiring strong leadership, technical drafting skills, and a commitment to continuous improvement. You'll collaborate with various teams, ensuring contractual certainty, coaching team members, and driving project initiatives. Ideal candidates will possess excellent communication abilities, insurance law knowledge, and first-class drafting skills. This position offers a chance to influence and enhance insurance solutions globally.

Qualifications

• Ability to provide practical wording solutions to underwriters and clients.
• Understanding insurance law concepts.
• First-class drafting skills in English.

Responsibilities

• Collaborate with teams to deliver objectives and service requirements.
• Ensure contract certainty within governance principles.
• Coach and develop team members while managing their performance.

Skills

Creative thinking

Communication skills

Drafting skills in English

Logical and methodical approach

Tools

MS Excel

MS PowerPoint

Job description

Overview

Wordings / Contracts Manager

London, UK

Our Global Wordings Services team has an exciting opportunity to join them as a Wordings Manager. You will be an integral part of the team supporting the underwriting business across all product lines covering a wide variety of complex risks. You will have the opportunity to demonstrate your technical drafting skills and advisory services to the underwriters, their clients and brokers in order to provide a service differentiator for AXA XL. This role requires a high standard of strategic leadership, technical, collaborative skills, and a willingness to seek continual process improvement opportunities.

Reporting to the Head of Global Wordings.

Responsibilities

• Teamwork – collaborate with colleagues across the Wordings team, the wider Legal Department and beyond to deliver on team objectives and service delivery requirements. Cultivate a safe and inclusive value-based culture based on robust leadership and high performance while fostering team spirit and a sense of purpose.
• Governance and Contracts Certainty – ensure contract certainty and adhere to governance principles in reviewing, managing, and advising on contractual terms in accordance with underwriting, legal, risk, compliance and regulatory standards and requirements.
• Leadership – coach, develop and motivate direct reports and junior team members. Responsibilities include recruitment and selection; staff appraisals; workforce planning; providing feedback and training opportunities; addressing staff grievance and performance issues; and reward and remuneration in line with AXA XL’s policies.
• Role modelling – set a high bar for performance, engagement and commitment. Coach, develop, set expectations, evaluate and hold people accountable for delivering. Take initiative and lead independently.
• Analysing – review existing products, new products and competitors, including analysis and explanation of individual clauses through to entire product wordings, with a focus on delivering commercial solutions to issues raised.
• Collaboration – work with key stakeholders to build new insurance products from scratch and/or refine or expand existing products. Deliver fast, efficient and high-quality service to internal underwriting partners, prioritising their and the policyholders’ needs. Maintain clear and regular communication with underwriting teams, understanding their business and needs.
• Technology – embrace new technologies, use and manage contract management systems and tools, and seek opportunities to improve and adapt emerging contract management technologies.
• Training and Development – develop team colleagues and share best practice across the wider business.
• Oversight of wordings instructions from various lines of business, ensuring caseloads are appropriately managed with high quality, consistency and service.
• Assisting the Head of Wordings with setting goals and the strategic direction of the Wordings Team.
• Project management – lead team-specific projects and assist with company-wide projects. Identify trends and systemic issues from wordings reviews; generate reports and present information to upper-level managers and other parties.
• Analytical and critical thinking, technical underwriting proficiency, and strong interpersonal skills.

We are looking for the following abilities and skills:

• An ability to think creatively and provide underwriters, brokers, and clients with practical wordings solutions.
• An ability to interrogate and explore complex and abstract concepts relevant to policy coverage.
• An ability to communicate ideas simply, both in writing and face to face.
• A comprehensive understanding of insurance law concepts.
• First-class drafting skills in English.
• An understanding of how insurance products are constructed and perform in the real world.
• A logical and methodical approach.

Experience in the following areas is desirable but not essential:

• Leading projects and taking responsibility for colleague performance and development.
• Specialty lines products, high product risk business and delegated authority business.
• The use of contract analytics technology tools and proficiency in more general systems, and MS applications (Excel and PowerPoint).
• Has the gravitas and technical expertise to serve on recognized London market wordings committees.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re / insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity

About AXA XL

The P&C and specialty risk division of AXA known for solving complex risks; we strive to deliver exceptional client service across lines of business.