Women and Children's Triage Co-ordinator

Sherwood Forest Hospitals NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS Foundation Trust is seeking a Women and Children’s Triage Co-ordinator to join their Paediatric team at King’s Mill Hospital. This role involves providing administrative support and ensuring high-quality patient care for those with gynaecological cancer. The ideal candidate will have NHS knowledge and a strong commitment to customer service. Additional responsibilities include coordinating patient care alongside a multi-disciplinary team. This position offers a salary range of £24,937 to £26,598 per annum pro rata.

Qualifications

• At least GCSE English grade C or equivalent.
• Proficiency in using a full range of IT/Patient data systems.
• Experience in providing quality customer service.

Responsibilities

• Provide administrative support for high quality patient care.
• Coordinate with multi-disciplinary team for patient journey.
• Act as a point of contact for patients.

Skills

Computer literate with high accuracy

Knowledge of NHS systems

Experience with IT/Patient data systems

Confidentiality and Data Protection

Good customer service

Education

Good general education with GCSE English at grade C or above

RSA II (or equivalent)

NVQ in Customer Care

Diploma in Health Records & Information Management

Tools

Excel

Careflow

Orion

Job description

Go back Sherwood Forest Hospitals NHS Foundation Trust

Women and Children’s Triage Co-ordinator

The closing date is 18 December 2025

Sherwood Forest Hospitals have an exciting opportunity to join the Paediatric team at King’s Mill Hospital as a Triage Co-ordinator!

The role provides administrative support and coordination of high quality patient care to those affected by gynaecological cancer. The successful candidate will be a point of contact for patients throughout their hospital attendance to ensure accessible and customer focused care. You will work alongside a multi-disciplinary team to ensure administrative support throughout the patient’s journey at Sherwood Forest Hospitals.

If you are passionate about ensuring high standards of patient care and want to make a difference in those undertaking cancer treatment, we encourage you to apply for this role.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge Requirements

• Computer literate, with experience of using a keyboard with a high level of accuracy
• Knowledge of NHS or service provider in general
• Thorough knowledge of healthcare administrative systems and processes
• Knowledge of databases, spreadsheets i.e. Careflow, Dragon, ICE, Orion, Excel, or similar applications
• Experience of using a full range of IT/Patient data systems
• Confidentiality and Data Protection
• Health and Safety
• Equality and diversity
• Sound office clerical background providing knowledge of relevant procedures
• Experience of using a full range of IT / Patient data systems - As applicable to speciality

Qualifications

• Good general education with GCSE English at grade C or above, (or equivalent)
• RSA II (or equivalent)
• Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR)
• NVQ in Customer Care
• nstitute of Health Records & Information Management Diploma (IHRIM)
• European Computer Driving Licence
• Shorthand speeds of 80wpm

Further Training

• On the job training.

Experience

• Quality Customer Service
• Previous NHS knowledge and experience

Contractual Requirements

• Regular attendance and willingness to work flexible hours as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

£24,937 to £26,598 a year per annum pro rata