Women and Children's Support Medical Secretary

Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 20,000 - 25,000; Part time

Job summary

A local NHS Trust is seeking a Support Medical Secretary to provide essential support services in their Neonates department. The role is part-time, requiring excellent audio typing skills and a flexible approach to work. You will interact with patients, produce medical correspondence, and collaborate with a team of Medical Secretaries. This position offers valuable experience and career progression opportunities.

Qualifications

• Experience within a medical environment is desirable but is not essential.

Responsibilities

• Produce accurate clinical and general correspondence using medical terminology from audio transcription.
• Respond to telephone calls from anxious and distressed patients.
• Support other Medical Secretaries by organizing the workload of the Consultants.

Skills

Good communication skills

Flexibility

Reliability

Organised approach to work

Excellent audio typing skills

Education

RSA level 3 or equivalent

Educated to GSCE level or equivalent

Job description

Job overview

This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust. If you are not currently working within The Shrewsbury and Telford Hospital NHS Trust, your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.

An exciting opportunity has arisen for a Support Medical Secretary to provide a valuable support service to our Neonates Secretaries at The Princess Royal Hospital. The post is Band 3 and the successful candidate will be working 20.00 hours per week.

Youwill be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work. Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for a motivated candidate.

Qualifications: You will hold RSA level 3 or equivalent and you must possess excellent audio typing skills. Educated to GSCE level or equivalent. Experience within a medical environment is desirable but is not essential.

PREVIOUS APPLICANTS FOR THIS ROLE NEED NOT APPLY

Main duties of the job

The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. The successful applicant will gain valuable experience within a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.

Working for our organisation

The successful applicant will join a busy team currently comprising of Higher Level Medical Secretaries and Support Medical Secretaries. The post holder is a pivotal person in the patient’s relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.