WMS Support Analyst

Teva Nederland; Wakefield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global pharmaceutical company in Wakefield is seeking a WMS Support Analyst to ensure optimal performance of warehouse management systems. You will be responsible for system maintenance, integration, and data analysis to enhance productivity. Ideal candidates will possess experience in SQL and WMS/WCS systems, with a strong educational background. This role involves a rotating shift pattern for operational support.

Qualifications

• Strong background in quality systems documentation.
• Experience in inventory control and reconciliation.
• Familiarity with GDP-compliant environments.

Responsibilities

• Ensure optimal performance of WMS and WCS.
• Act as primary liaison with external system providers.
• Deliver effective support for WMS/WCS issues.
• Lead testing and validation of new software releases.
• Create and test all system test scripts.

Skills

Proficiency in UNIX platforms

RF equipment experience

Strong analytical skills

Excellent communication

Advanced PC skills

Experience with WCS simulation software

Education

Higher education (degree or NVQ)

Tools

SQL

I Reports

WMS/WCS

ALM

SFTP

Job description

As a WMS Support Analyst, you'll be the technical backbone of our Distribution Centre operations, ensuring seamless performance across integrated systems including WMS, WCS, MFC, PLC, SAP, and simulation platforms. You'll maintain system integrity, support operational and IT teams, and drive continuous improvement through data insights, testing, and secure data exchange.

Responsibilities

• Ensure optimal performance of WMS and WCS with minimal downtime through proactive system decisions.
• Act as the primary liaison with external system providers to meet Teva UK's operational needs.
• Deliver timely, clear, and effective support for WMS/WCS-related issues.
• Maintain and update SOPs and training materials for WMS/WCS systems.
• Lead testing and validation of new WMS/WCS software releases using WCS simulation software (Schaefer).
• Create and test all system test scripts using ALM (Application Lifecycle Management).
• Manage secure file transfers to external stakeholders via SFTP (Secure File Transfer Protocol).
• Support SQL report generation and maintenance for WMS.
• Reconcile stock across systems, including suspense accounts and WMS-WCS alignment.
• Analyse and optimize productivity across all warehouse zones.
• Manage ABC product classifications and stock relocation within ASRS and HBS zones.
• Generate operational reports and KPIs to support performance tracking.
• Uphold FEFO rules and elevate system/hardware failures per protocol.
• Collaborate on strategic projects and support broader distribution centre operations.

Qualifications

Higher education (e.g., degree or NVQ) preferred, or equivalent experience.

Experience

• Strong background in quality systems documentation and support.
• Experience with SQL, I Reports, WMS/WCS, ALM, SFTP, and systems integration.
• Inventory control and reconciliation in a warehouse setting.
• Familiarity with GDP-compliant environments.

Skills & Competencies

• Proficiency in UNIX platforms, RF equipment, and printer hardware.
• Strong analytical and numerical skills.
• Excellent communication and stakeholder management.
• Advanced PC skills, including Microsoft Office.
• Experience with WCS simulation software for automation testing.
• Flexible, solution-oriented mindset with a focus on continuous improvement.

Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.

Shift Pattern

• 3 cycle shift pattern with shifts rotating from:
• 6am-2pm
• 8am-4pm
• 12pm-8pm