WMS Support Analyst

Tevapharm; Castleford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global pharmaceutical company in Castleford is seeking a WMS Support Analyst to manage and optimize their warehouse management systems. The role involves ensuring system integrity, supporting operational teams, and driving data insights for performance improvements. The ideal candidate will have a strong background in SQL, WMS/WCS, and quality systems documentation, coupled with excellent analytical and problem-solving skills. This position offers a 3-cycle shift pattern and focuses on continuous improvement.

Qualifications

• Strong background in quality systems documentation and support.
• Experience with inventory control and reconciliation in a warehouse setting.
• Proficiency in UNIX platforms, RF equipment, and printer hardware.

Responsibilities

• Ensure optimal performance of WMS and WCS with minimal downtime.
• Act as primary liaison with external system providers.
• Deliver support for WMS/WCS-related issues.

Skills

SQL

WMS/WCS

Data analysis

Stakeholder management

Problem-solving

Microsoft Office

Automation testing

Education

Higher education (degree or NVQ)

Tools

ALM (Application Lifecycle Management)

SFTP (Secure File Transfer Protocol)

WCS simulation software

Job description

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The Opportunity

As a WMS Support Analyst, you’ll be the technical backbone of our Distribution Centre operations, ensuring seamless performance across integrated systems including WMS, WCS, MFC, PLC, SAP, and simulation platforms. You’ll maintain system integrity, support operational and IT teams, and drive continuous improvement through data insights, testing, and secure data exchange.

Key Responsibilities:

• Ensure optimal performance of WMS and WCS with minimal downtime through proactive system decisions.
• Act as the primary liaison with external system providers to meet Teva UK’s operational needs.
• Deliver timely, clear, and effective support for WMS/WCS-related issues.
• Maintain and update SOPs and training materials for WMS/WCS systems.
• Lead testing and validation of new WMS/WCS software releases using WCS simulation software (Schaefer).
• Create and test all system test scripts using ALM (Application Lifecycle Management).
• Manage secure file transfers to external stakeholders via SFTP (Secure File Transfer Protocol).
• Support SQL report generation and maintenance for WMS.
• Reconcile stock across systems, including suspense accounts and WMS‑WCS alignment.
• Analyse and optimize productivity across all warehouse zones.
• Manage ABC product classifications and stock relocation within ASRS and HBS zones.
• Generate operational reports and KPIs to support performance tracking.
• Uphold FEFO rules and elevate system/hardware failures per protocol.

Your Experience And Qualifications

Education:

• Higher education (e.g., degree or NVQ) preferred, or equivalent experience.

Experience:

• Strong background in quality systems documentation and support.
• Experience with SQL, I Reports, WMS/WCS, ALM, SFTP, and systems integration.
• Inventory control and reconciliation in a warehouse setting.
• Familiarity with GDP‑compliant environments.
• Proficiency in UNIX platforms, RF equipment, and printer hardware.
• Strong analytical and numerical skills.
• Excellent communication and stakeholder management.
• Advanced PC skills, including Microsoft Office.
• Experience with WCS simulation software for automation testing.
• Flexible, solution‑oriented mindset with a focus on continuous improvement.

Shift Pattern

3 cycle shift pattern with shifts rotating from:

• 6am-2pm
• 8am-4pm
• 12pm-8pm

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.