WMF Default Process Coordinator

Serco; Yeovil; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

28 days holiday plus bank holidays

Contributory pension scheme

Health and wellbeing programs

Employee discounts

Paid volunteering day

Volunteer day

Employee networks

Job summary

A leading defence contractor is seeking a WMF Default Process Coordinator to enhance Aviation Electronic Information Systems at RNAS Yeovilton, UK. The role demands experience in airworthiness and regulatory compliance, coupled with strong leadership under pressure. Responsibilities include updating default processes and maintaining data integrity. The company provides robust development opportunities, competitive salary, and excellent benefits such as a contributory pension and wellness programs.

Qualifications

• Eligibility to meet RA4806 requirements for MAM-P authorisations
• Working knowledge of WRAM Online and EHUDS AEIS
• Competency in GOLDesp with relevant training completed
• Working knowledge of WRAM Online, EHUDS AEIS and competency in GOLDesp, with supervisor/custodian training.
• Understanding of airworthiness engineering, regulatory frameworks and CAMO practice.
• Strong initiative and ability to work under pressure.

Responsibilities

• Create, review and update Default Processes related to WMF
• Maintain a library of Default Processes and conduct quality checks
• Provide training on Default Process activities
• Provide in‑house training and mentoring on Default Process activities to Squadron and Unit custodians and MERIT colleagues.
• Liaise with Platform Delivery Teams and attend relevant GOLDesp, CAMO and CIETP meetings as directed by Force CAMOs.
• Investigate data integrity issues, progress remedial actions and support technical data exploitation activities.
• Manage and update GOLDesp records, including creation and supervision of SE items in accordance with JAP(D)100A‑0409, CIETP and local instructions.
• Ensure all contracted tasks comply with customer policy, statutory regulations and the Serco Safety Management System, escalating risks and quality issues appropriately.

Skills

Experience in a military or industry airworthiness environment

Knowledge of airworthiness engineering and regulatory frameworks

Strong initiative and drive

Education

Certificate of Competency to Supervise Aircraft Maintenance

Tools

GOLDesp

Job description

Location: RNAS Yeovilton

Salary: Competitive salary plus excellent benefits

Schedule: 38 hours per week

Ready to impact a better future?

As a WMF Default Process Coordinator in our UK and Defence Royal Navy Support team, you’ll help protect the integrity of Aviation Electronic Information Systems and support forward‑fleet organisations to make better use of data. Your work will contribute to safer operations, improved decision‑making, and a positive impact on military aviation communities. You’ll be part of a team that cares deeply about airworthiness, data quality and innovation — creating impactful solutions that support the Wildcat Maritime Force and help shape the future of digital exploitation across the fleet.

What you’ll do as a WMF Default Process Coordinator

You’ll Be Entrusted To

• Create, review and update Default Processes in line with technical publications and Force CAMO requirements.
• Maintain a library of Default Processes and conduct 100% quality assurance checks on all changes made to CIETP relating to the WMF Default Process Library.
• Maintain MERIT databases, email and MODNET files, ensuring safe filing and archiving of Data Integrity and Airworthiness data.
• Provide in‑house training and mentoring on Default Process activities to Squadron and Unit custodians and MERIT colleagues.
• Liaise with Platform Delivery Teams and attend relevant GOLDesp, CAMO and CIETP meetings as directed by Force CAMOs.
• Investigate data integrity issues, progress remedial actions and support technical data exploitation activities.
• Manage and update GOLDesp records, including creation and supervision of SE items in accordance with JAP(D)100A‑0409, CIETP and local instructions.
• Ensure all contracted tasks comply with customer policy, statutory regulations and the Serco Safety Management System, escalating risks and quality issues appropriately.

Does this sound like you?

You’ll be a great fit for this role if you have:

• Experience in a military or industry airworthiness environment.
• Eligibility to meet RA4806 requirements for MAM‑P authorisations.
• A Certificate of Competency to Supervise Aircraft Maintenance (or approved alternative).
• Working knowledge of WRAM Online, EHUDS AEIS and competency in GOLDesp, with relevant supervisor, custodian or coordinator training completed.
• An understanding of airworthiness engineering, regulatory frameworks and compliance requirements, including CAMO practice.
• Strong initiative, drive and the ability to work productively and effectively under pressure while maintaining operational outputs.

Vetting And Checks

This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you will need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What We Offer

• Holidays: 28 days plus bank holidays (and the option to buy up to five additional leave days each year)
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

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