Wine Waiter/Junior Sommelier

Eden Hotel Collection; North Bovey; On-site; GBP 25,000 - 35,000; Full time

Job summary

An award-winning hotel group in North Bovey is seeking a Sommelier to manage wine service and develop the wine list for their restaurant. The ideal candidate has prior experience in the hospitality sector, exceptional customer service skills, and holds a WSET level 2 diploma or equivalent. This role offers exceptional employee wellbeing perks, including generous time off and health plans.

Benefits

31 days of leave, increasing to 33 with service

Monthly tips shared

Exclusive discounts at 800+ retailers

Access to wellbeing resources

Health & wellness plans

Cycle-to-Work options

Discounted stays and treatments

Employee recognition platform

Financial and mental wellbeing support

Free parking and meals on duty

Qualifications

• Previous experience in hospitality or a Sommelier/supplier role.
• Passion for enhancing guest dining experiences.

Responsibilities

• Oversee all aspects of the wine service in the restaurant.
• Contribute to the development of the wine list.
• Manage stock levels and train staff to recommend wines.

Skills

Exceptional customer service skills

Wine knowledge

Education

WSET level 2 diploma or equivalent Sommelier qualification

Job description

Overview

We’re proud winners of the AA Small Hotel Group of the year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2025 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence 2025.

Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2024) by Devon Tourism.

What We Offer

• Full-time (45 hours per week) or Part-time Contracts tailored to your lifestyle.
• Overtime Pay – you’ll be paid for every hour worked beyond your contracted hours.

There is the opportunity for development in the role to gain a WSET level 3, and/or level 4 qualification.

Role Summary

As a Sommelier you will oversee all aspects of the wine service in the restaurant and contribute to the development of wine list for the resort. This will include serving of wine within the restaurant and bar service, managing stock levels and helping develop our teams to be able to recommend and sell wines to customers both to complement their tastes and to pair with their menu choices.

What you’ll need

• To have previous experience within the hospitality sector or specifically in a role working with wines. Ideally this would be within a Sommelier or supplier background.
• Exceptional customer service skills, with a genuine passion for sharing your knowledge to enhance guest dining experience.
• A WSET level 2 diploma or equivalent Sommelier qualification is required for this role.

What’s in it for you

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in both 2024 and 2025) — which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Centre: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

Want to hear more about ‘Life at Eden’? Follow us on Instagram @ehcpeople

INDMP