Wine Retail Sales Assistant/Driver - Chelmsford (14 Hours)

Majestic Wines Warehouse Limited; Chelmsford; On-site; GBP 8,300 - 10,000; Part time

Benefits offered by this job

Uniform provided

Staff discount up to 20%

Fully funded WSET training

Retail Trust access

Company sick pay

Job summary

Majestic Wine Group in Chelmsford is seeking a dynamic Sales Assistant on a 14-hour-per-week contract. You will deliver market-leading customer service, handle store operations, and support wine knowledge growth with funded training.

You'll be a brand ambassador, meet KPIs, and enjoy benefits including staff discount, uniform, and access to WSET qualifications. Driving Licence is required for local deliveries.

Qualifications

• Must hold a full UK manual driving licence for at least 12 months, with up to 6 penalty points.
• WSET Level 2 qualification essential or in progress.
• Strong customer service experience with ability to build loyalty.
• Flexible, proactive, and able to work evenings and weekends.

Responsibilities

• Deliver an exceptional customer experience and personalised recommendations.
• Drive sales by meeting and exceeding store targets and KPIs.
• Open, run, and close the store as a keyholder when required.
• Support daily operations including stock delivery and local deliveries in the company van.
• Continue to build product knowledge and share it with customers.

Job description

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Chelmsford is looking for a dynamic, ambitious, and customer-focused Sales Assistant to join our team on a 14-hour per week contract. If you are passionate about exceptional service, eager to build your wine knowledge, and thrive in a fast-paced retail environment, we’d love to hear from you!

The Role

As a 14-Hour Sales Assistant, you will play a key role in supporting the store team and driving the day-to-day operations of our Chelmsford branch. You will deliver market-leading customer service, help meet sales KPIs, and serve as a true brand ambassador. From offering tailored recommendations to delivering orders in our store van, no two shifts are the same!

Job Details

• Contract: Permanent – Part-Time

• Hours: 14 Hours per Week (Must be flexible to work evenings and weekends)

• Salary: £9,252.88 per annum (Pro Rata)

• Location: Chelmsford, Essex

• Licence Requirement: Full UK Manual Driving Licence (Held 12+ months)

Key Responsibilities

• Customer First: Deliver an exceptional, VIP concierge service to every customer—actively following up on product updates, recommendations, and store tastings.

• Drive Performance: Maximise sales opportunities and support the team in meeting and exceeding store targets and KPIs.

• Storytelling Over Discounting: Share your genuine passion for our product range by selling the story and quality behind our wines rather than relying on discounts.

• Product Knowledge: Actively build your wine expertise, taking advantage of fully funded WSET training to boost your confidence on the shop floor.

• Store Excellence: Take pride in maintaining high standards for the physical appearance of the store, both internally and externally.

• Daily Operations: Handle key store operations, including stock delivery merchandising, customer outreach, and local wine deliveries in the company van.

• Keyholder Duties: Act as a trusted keyholder, confidently opening, running, and closing the store in line with compliance procedures when required.

• Continuous Improvement: Proactively identify operational improvements and share ideas with the manager and team.

• Compliance & Safety: Ensure complete adherence to safety, legal, and operational policies, completing all mandatory training.

Knowledge & Skills Required

• Driving Licence (Essential): Must hold a full UK manual driving licence for at least 12 months with no more than 6 penalty points, and feel comfortable driving a company delivery van.

• Wine Passion: Prior wine knowledge is a bonus, but an enthusiastic drive to learn and achieve your WSET Level 2 qualification is essential.

• Customer Focus: Proven ability to deliver outstanding customer experiences and build long‑term customer loyalty.

• Flexibility & Initiative: A proactive can‑do attitude, self‑motivation when working solo or in a team, and adaptability to meet busy retail demands.

• Key Skills: Excellent time management, communication, delegation, and problem‑solving abilities.

What’s in It for You?

• Annual Salary: £9,252.88 (Pro Rata for 14 hours per week based on £26,436.80 FTE)

• Generous Staff Discount: Up to 20% off across our product range.

• Fully Funded Qualifications: Earn your WSET wine qualifications with structured internal career development and training schemes.

• Retail Trust Access: Discounted e‑vouchers, shopping cards, up to 30% savings at high‑street retailers, plus 24/7 free counselling and support line.

• Company Benefits: Uniform provided, plus access to our company sick pay scheme.

Who Are We?

Majestic Wine Group is the UK’s largest end‑to‑end wines and spirits specialist, operating across retail, on‑trade, and hospitality through four iconic brands: Majestic Retail, Majestic Commercial, Enotria, and Vagabond.

Founded in 1980 and backed by Fortress Investment Group, Majestic operates over 200 retail stores alongside a nationwide supply network and growing wine bar estate. We are dedicated to curating a high‑quality, differentiated product range, delivering expert customer service, and continuing our rapid growth across the UK.