Wholesale Store Lead: Ops, Team & Service

Booker; Rochester; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Colleague discount & benefits

Pension & life cover

Health & wellbeing support

Share save scheme

Holiday package

Job summary

Booker is seeking a capable Wholesale Store Manager to lead a store team, ensure safe and compliant operations, and deliver excellent customer service. You will report to the Area Manager and drive daily performance, with real responsibility from day one to support customers and grow the business.

The role emphasizes hands-on leadership, operational know-how, and a proactive, enthusiastic mindset to achieve branch success and provide a top-notch shopping experience for customers.

Qualifications

• Retail/wholesale experience, not necessarily from a food background.
• Ability to demonstrate success and not be afraid to get stuck in.
• Experience leading a team to success.

Responsibilities

• Lead a team to ensure branch trading is efficient, safe, and compliant with legal constraints.
• Deliver the highest customer service standards and keep customers happy.
• Be trusted with real responsibility and support colleagues to meet customer needs.

Skills

Retail/wholesale experience

People management

Customer service

Operational procedures

Job description

Booker is seeking a capable Wholesale Store Manager to lead a store team, ensure safe and compliant operations, and deliver excellent customer service. You will report to the Area Manager and drive daily performance, with real responsibility from day one to support customers and grow the business.

The role emphasizes hands-on leadership, operational know-how, and a proactive, enthusiastic mindset to achieve branch success and provide a top-notch shopping experience for customers.