White Goods Engineer - Reading [PAS247]

Pacifica Group Ltd; Reading; On-site; GBP 32,000 - 41,000; Full time

Benefits offered by this job

Sign-on bonus £1,500

Company van

Fuel card

Optional private van use

Pension

Death in Service (3x salary)

Job summary

Pacifica Group Ltd is recruiting an experienced Appliance Engineer to join the UK’s leading domestic appliance repair team. You will diagnose and repair home appliances at customers’ premises, delivering high-quality service and a positive customer experience.

We offer a 40-hour Monday–Friday week, fully equipped company van, fuel card, and uncapped bonus potential with an OTE of £50,000+. A £5,000 annual High Cost Living Allowance applies to RG postcode area, plus ongoing manufacturer training

Qualifications

• Two years of field-based domestic appliance repair experience.
• Strong fault-finding and repair skills across four or more core appliance types.
• Excellent customer service and communication skills.
• Full UK manual driving licence with no more than six penalty points.
• Positive, professional attitude and pride in delivering high-quality workmanship.

Responsibilities

• Visit customers in their homes to diagnose and repair domestic appliances while delivering an excellent customer experience.
• Repair four or more of the listed appliance types: Washing Machines, Tumble Dryers, Dishwashers, Electric Cooking appliances.
• Manage appointments, order parts, and complete repairs efficiently using company systems.
• Represent Pacifica professionally and maintain the company van and tools.

Skills

Domestic appliance repair

Fault finding

Customer service

Communication skills

Full UK driving licence

Job description

Up to £50,000+ OTE | £1,500 Sign-On Bonus | Company Van & Fuel Card

Location: Reading & Surrounding Areas

Job Type: Full-Time, Permanent

Salary: £32,000-£41,000 basic (depending on skill set and experience), including a £5,000 annual High Cost Living Allowance for engineers living within the RG postcode area, plus an uncapped performance bonus with OTE of £50,000+.

£1,500 Sign-On Bonus available for successful new starters.

Join the UK's Largest Domestic Appliance Repair Specialist

Are you an experienced White Goods Engineer looking for a better opportunity with excellent earning potential, a Monday to Friday working week, and genuine career progression?

Pacifica is the UK's largest independent outsourced domestic appliance repair company, completing over 350,000 repairs every year. As we continue to grow, we're looking for skilled Domestic Appliance Engineers to join our team. With uncapped bonus opportunities, a fully equipped company van, daily parts delivered close to home and ongoing manufacturer training, you'll have everything you need to build a successful long-term career.

Why Join Pacifica?

• Up to £50,000+ OTE with uncapped performance bonus.
• £5,000 annual High Cost Living Allowance (RG postcode area).
• 40-hour working week, Monday to Friday.
• Fully equipped company van and fuel card.
• Optional private use of your company van.
• Daily parts delivered to a secure by-box near your home.
• Manufacturer-led technical training and continuous development.
• Genuine long-term career progression.

The Role

As part of our engineering team, you'll visit customers in their homes to diagnose and repair domestic appliances while delivering an excellent customer experience on every visit.

You’ll repair four or more of the following appliance types:

• Washing Machines
• Tumble Dryers
• Dishwashers
• Electric Cooking appliances

Using our industry-leading technology, you’ll manage appointments, order parts and complete repairs efficiently while representing Pacifica professionally.

What We're Looking For

We're looking for an experienced Appliance Engineer who has:

• A minimum of two years' field-based domestic appliance repair experience.
• Strong fault-finding and repair skills across four or more core appliance types.
• Excellent customer service and communication skills.
• A full UK manual driving licence with no more than six penalty points.
• A positive, professional attitude and pride in delivering high-quality workmanship.
• Competitive basic salary of £32,000-£41,000, depending on skill set and experience.
• Uncapped performance bonus with OTE up to £50,000+.
• £5,000 annual High Cost Living Allowance (BS postcode area).
• Fully equipped company van.
• Optional private use of your company van.
• Company tablet, tools, PPE and branded uniform.
• Daily parts delivered to a secure by-box near your home.
• Manufacturer-led technical training and City & Guilds Assured development.
• 40-hour working week, Monday to Friday, with pre-planned routes.
• Up to 33 days' holiday, including bank holidays.
• Company pension.
• Death in Service benefit (3x annual salary).
• Free Multi-Appliance Protection for your own home appliances.
• Monthly cash prize draws.
• Health and wellbeing benefits.
• Market-leading job management software.

Why Our Engineers Stay

We work with some of the world's leading appliance manufacturers, including Electrolux, AEG, Zanussi, LG, Hisense, Vestel and Lamona.

From manufacturer training and the latest technology to dedicated regional support and daily parts delivery, we provide everything you need to succeed and continue developing your career.

Our Purpose:

Keeping households running while protecting the environment.

Our Vision:

Caring for our customers' appliances for a more sustainable world.