Westmoreland Street Performance & Improvement Manager

University College London Hospitals NHS Foundation Trust; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading NHS trust is seeking a Performance and Improvement Manager to oversee site management at Westmoreland Street. The role involves leading service improvements, managing a team, and ensuring efficient patient pathways. Ideal candidates will have experience in healthcare management and strong data analysis skills. Applications are encouraged to be submitted promptly as the vacancy may close early.

Qualifications

• Experience in managing service improvements in a healthcare environment.
• Ability to analyze data to support clinical teams.
• Skills in conducting training for staff.

Responsibilities

• Manage daytime site operations at UCH at Westmoreland Street.
• Lead service improvement initiatives to enhance patient pathways.
• Monitor compliance against key performance targets.

Skills

Data analysis

Project management

Team leadership

Communication

Job description

An exciting opportunity has arisen in the Surgical Specialties Division for a permanent post supporting Westmoreland Street Hospital as the Performance and Improvement Manager. The post holder will be responsible for daytime site management of UCH at Westmoreland Street, chairing the daily bed meeting and working with ward staff to allocate beds and maintain patient flow across the site, linking in with UCH Tower and other Trusts to lead in the management of patient transfers.

The post holder will also be responsible for supporting service improvements across the Division to deliver safer and more efficient patient pathways. The post holder will be responsible for line managing a team of 4 ward clerks. The post holder will be expected to be on site at Westmoreland Street every day.

This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.

Responsibilities

• Enable proactive management of theatre flow to ensure patients are cared for expediently and in line with access targets and develop initiatives to maximise efficiency.
• Be responsible for managing day time admissions to UCH at Westmoreland Street as site manager.
• Lead service improvement initiatives within Westmoreland Street and help establish and monitor quality control measures to assist in the delivery of efficient patient pathways and improve the quality of reporting.
• Provide robust analysis of data to support clinical teams in the delivery of change programmes to improve patient care.
• Monitor compliance against key performance and waiting time targets, and making recommendations for improvements.
• Work closely with the theatres service manager to ensure accurate records of activity, including cancellations and the reasons for cancellations, are maintained.
• Provide training and development to staff responsible for implementing service improvement initiatives (18 week validation, nurse-led discharge etc.).

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

For further details / informal visits contact: Name: Ellie Phelan Job title: AGM Uro-Oncology Email address: [e-mail]