Welsh-Speaking Ward Clerk – Patient Admissions

Betsi Cadwaladr University Health Board; Wales; On-site; GBP 18,000 - 22,000; Full time

Job summary

A healthcare organization in North Wales is seeking a clerical assistant for the Acute Assessment Unit. This role involves providing efficient clerical support, maintaining confidentiality, and acting as a first point of contact for patients. Essential skills include excellent communication and fluency in Welsh. Training will be provided for ward clerk duties. The organization values diversity and offers a supportive working environment.

Benefits

Family-friendly benefits

Supportive and inclusive work environment

Qualifications

• Previous experience in an administrative/customer service setting.
• Ability to speak Welsh is essential.
• Previous ward clerk experience and knowledge of the Welsh Patient Administration System (WPAS) is desirable.

Responsibilities

• Provide efficient clerical assistance to the Emergency Quadrant.
• Maintain confidentiality when dealing with patients.
• Act as the first point of contact for the Acute Assessment Unit.
• Support cover in other areas of the Emergency Quadrant.

Skills

Excellent communication skills

Ability to work efficiently in a team

Bilingual (Welsh and English)

Education

Good standard of education

Job description

A healthcare organization in North Wales is seeking a clerical assistant for the Acute Assessment Unit. This role involves providing efficient clerical support, maintaining confidentiality, and acting as a first point of contact for patients. Essential skills include excellent communication and fluency in Welsh. Training will be provided for ward clerk duties. The organization values diversity and offers a supportive working environment.