Wellness Retail Supervisor: Lead Teams & Elevate Service

HOLLAND AND BARRETT; Henley-on-Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health and wellness retailer in Henley-on-Thames is seeking a Supervisor to lead a team and enhance customer experiences. This role requires strong leadership, clear communication, and a passion for health. The ideal candidate will coach staff, manage operations, and ensure high standards of service. Benefits include up to 28 days annual leave, staff discounts, and access to gym facilities. Join us to inspire healthier lives every day.

Benefits

Up to 28-days Annual Leave

25% discount in store and online

Annual Product Allowance

Life Assurance

Exclusive discounts on well-known brands

Access to wellbeing resources

Qualifications

• Must be a confident team player able to lead and motivate others.
• Experience in retail or customer service preferred.
• Familiarity with technology for customer support is beneficial.

Responsibilities

• Lead and support your Store Manager to drive store performance.
• Coach colleagues to deliver exceptional customer service.
• Ensure compliance and operational excellence in store operations.
• Manage stock to maintain availability and visual standards.

Skills

Team leadership

Customer service

Communication skills

Adaptability

Problem solving

Job description

A leading health and wellness retailer in Henley-on-Thames is seeking a Supervisor to lead a team and enhance customer experiences. This role requires strong leadership, clear communication, and a passion for health. The ideal candidate will coach staff, manage operations, and ensure high standards of service. Benefits include up to 28 days annual leave, staff discounts, and access to gym facilities. Join us to inspire healthier lives every day.