Wellness Retail Supervisor: Lead, Coach & Elevate Service

HOLLAND AND BARRETT; Basingstoke; On-site; GBP 60,000 - 80,000; Full time

Job summary

A health and wellness retailer in Basingstoke is seeking a passionate Retail Supervisor to lead a team focused on delivering exceptional customer service. The role involves coaching colleagues, overseeing store operations, and ensuring a customer-first culture. Ideal candidates will have experience in retail or be ready to step into a leadership role. This position offers competitive hourly rates and comprehensive employee benefits.

Benefits

Up to 28 days Annual Leave

25% discount in store and online

£/€50 Annual Product Allowance

Exclusive discounts on well-known brands

Access to 'WellHub'

Free 24/7 confidential support

Qualifications

• Experience in retail or customer service preferred.
• Confident team player who leads by example.
• Comfortable using technology.

Responsibilities

• Lead the team and support store manager.
• Train and motivate colleagues in customer service.
• Ensure compliance and operational excellence.

Skills

Team leadership

Customer service

Communication

Problem-solving

Adaptability

Job description

A health and wellness retailer in Basingstoke is seeking a passionate Retail Supervisor to lead a team focused on delivering exceptional customer service. The role involves coaching colleagues, overseeing store operations, and ensuring a customer-first culture. Ideal candidates will have experience in retail or be ready to step into a leadership role. This position offers competitive hourly rates and comprehensive employee benefits.