Wellness Retail Assistant - Customer Focused

China-Britain Business Council

Dumfries

On-site

GBP 3,400 - 3,700

Full time

14 days+
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Benefits offered by this job

28 days holiday
Virtual GP access
Life assurance
Product discount
Wellhub membership
Cycle to work
Employee Assistance Programme

Job summary

Holland & Barrett in Dumfries is seeking a Retail Assistant to welcome customers and help them find products that fit their wellness goals, delivering friendly, informative service and a positive shopping experience every day. This permanent, part-time role is 5 hours per week at £13.17 per hour.

Training is provided, and staff enjoy 28 days holiday, 24/7 virtual GP, product discounts, Wellhub access and other wellbeing benefits, with opportunities to grow through excellent teamwork and

Qualifications

  • Passion for helping people and delivering great customer experiences.
  • Good communication and friendly, approachable style.
  • Willingness to learn about health and wellness products.

Responsibilities

  • Welcoming customers and helping them find the right products for wellness goals.
  • Recommending products and solutions with confidence while delivering customer service.
  • Keeping shelves stocked and displays merchandised to a high standard.
  • Supporting promotions and maintaining store presentation and operational standards.
  • Working with the team to achieve store goals and create a positive shopping experience.
  • Using a consultative approach to understand customers' needs and recommend products (in-store or online).
  • Completing training to build product knowledge and provide trusted guidance.

Skills

Customer service
Communication
Teamwork
Tech literacy

Job description

Holland & Barrett in Dumfries is seeking a Retail Assistant to welcome customers and help them find products that fit their wellness goals, delivering friendly, informative service and a positive shopping experience every day. This permanent, part-time role is 5 hours per week at £13.17 per hour.

Training is provided, and staff enjoy 28 days holiday, 24/7 virtual GP, product discounts, Wellhub access and other wellbeing benefits, with opportunities to grow through excellent teamwork and

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