Wellness Hub Receptionist

JobStart Scheme; Newtownabbey; On-site; GBP 10,000 - 40,000; Part time

Job summary

A wellness facility is seeking a Wellness Facility Receptionist in Newtownabbey. You will be the first point of contact, delivering excellent customer service, managing front desk operations, and handling memberships and payments. Candidates should have strong interpersonal skills, a customer service orientation, and previous experience in a wellness or hospitality setting. This is a temporary position with flexible hours available.

Qualifications

• Previous experience in a wellness, fitness, spa, or hospitality environment.
• Flexible and adaptable to a dynamic, customer-focused environment.

Responsibilities

• Greet and welcome all members and guests.
• Handle incoming calls, emails, and in-person enquiries.
• Provide information about memberships and services.
• Process new memberships and payments.
• Assist with scheduling and bookings.

Skills

Excellent communication and interpersonal skills

Strong customer service orientation

Competent in handling cash

Good organizational abilities

Team player

Basic computer literacy

Interest in health and wellness

Job description

THE EMPLOYER IS: FOMA HEALTH LTDThe Wellness Facility Receptionist is the first point of contact for all members and visitors. This role is responsible for delivering exceptional customer service, managing front desk operations, processing memberships and payments, and ensuring the facility is welcoming, clean, and well-prepared for daily use.

Responsibilities

• Greet and welcome all members and guests in a friendly, professional manner.
• Handle all incoming calls, emails, and in-person enquiries promptly and efficiently.
• Provide accurate information about memberships, services, classes, and facility offerings.
• Process new memberships, renewals, cancellations, and other customer account updates.
• Assist with scheduling, bookings, and check-ins for classes or appointments.
• Operate the till and point-of-sale system accurately.
• Process payments for memberships, services, and retail items.
• Support daily opening and closing procedures.
• Assist in setting up and preparing the facility for classes, treatments, and daily operations.
• Maintain cleanliness and tidiness of the facility.
• Work collaboratively with instructors, therapists, and management to ensure smooth operations.
• Maintain accurate records and complete daily reports as required.
• Uphold health, safety, and hygiene standards at all times.

Skills and Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation and a professional, approachable manner.
• Competent in handling cash.
• Good organizational, multitasking & timekeeping abilities.
• Team player with the ability to work independently when required.
• Flexible and adaptable to a dynamic, customer-focused environment.
• Basic computer literacy.
• Previous experience in a wellness, fitness, spa, or hospitality environment.
• Knowledge of membership management systems.
• Interest in health, wellness, or fitness.

Further Information

The Employer is: FOMA HEALTH LTDJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1741066 Job Sector Secretarial and Administration Area Co Antrim Location Newtownabbey Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 2 Contract Type Temporary Weekly hours 25 Published date 22/10/2025 Closing date 02/12/2025 Worktime To be confirmed with employer

Area: Derry or Londonderry
Closing date: 06 Nov 2025

Area: All of Northern Ireland
Closing date: 07 Nov 2025