Wellness Community Concierge (London)

UNTIL; Greater London; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

A wellness community in Greater London seeks two full-time Community Associates to provide exceptional service and create memorable experiences for members. Responsibilities include welcoming guests, maintaining club standards, and promoting community engagement. Suitable candidates should have a background in customer service, excellent communication skills, and a passion for health and wellness. Offering a starting salary of £27,000, increasing to £29,000, plus benefits such as annual leave and private healthcare.

Benefits

Private healthcare

25 days annual leave

Birthday day off

Access to gym during off-peak hours

Qualifications

• Track record in delivering outstanding customer service.
• Ability to communicate effectively with varied individuals.
• Experience with clientele tools is advantageous.

Responsibilities

• Be the first point of contact for members and guests.
• Maintain high standards following club operating procedures.
• Foster positive member experiences and gather feedback.

Skills

Outstanding customer service

Great communication skills

Adaptability

Team player

IT system literate

Tools

Salesforce

Microsoft Office

Job description

A wellness community in Greater London seeks two full-time Community Associates to provide exceptional service and create memorable experiences for members. Responsibilities include welcoming guests, maintaining club standards, and promoting community engagement. Suitable candidates should have a background in customer service, excellent communication skills, and a passion for health and wellness. Offering a starting salary of £27,000, increasing to £29,000, plus benefits such as annual leave and private healthcare.