Wellness Club General Manager: Lead Transformation & Growth

Virgin Active; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading fitness club in Greater London seeks a General Manager to oversee club operations and performance. As the face of the club, you will lead a high-performing team focused on delivering exceptional member experiences and achieving commercial targets. This role offers a chance to shape the future of wellness, with responsibilities that include driving membership growth, managing budgets, and ensuring safety and compliance. You will also enjoy comprehensive benefits including a competitive bonus structure and complimentary club memberships.

Benefits

Complimentary Virgin Active membership

Private Dental and Healthcare Insurance

Discounts across Virgin Active

Mental health support

Access to Salary Finance

Mental health support

Discounts on Virgin Active Academy courses

Qualifications

• Proven ability to build, motivate, and develop high-performing teams.
• Strong experience managing budgets and KPIs in a hospitality or fitness environment.
• Passionate about health and fitness with a focus on customer experience.
• Passion for health and delivering exceptional customer experiences.

Responsibilities

• Lead and develop a high-performing club team.
• Drive membership growth and manage commercial performance.
• Ensure compliance with health and safety standards.
• Ensure health and safety compliance for a safe environment.

Skills

Leadership skills

Commercial acumen

Communication skills

Problem-solving skills

Team development

Job description

A leading fitness club in Greater London seeks a General Manager to oversee club operations and performance. As the face of the club, you will lead a high-performing team focused on delivering exceptional member experiences and achieving commercial targets. This role offers a chance to shape the future of wellness, with responsibilities that include driving membership growth, managing budgets, and ensuring safety and compliance. You will also enjoy comprehensive benefits including a competitive bonus structure and complimentary club memberships.