Wellbeing Services Manager

LANGTON N4P; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

LANGTON N4P in East London is seeking a Wellbeing Services Manager to lead a community-based mental health support service. You will oversee frontline staff, shape daily delivery, and ensure each person is met with dignity, understanding, and hope.

The role focuses on developing relationships with referral sources, funders, and partners, while ensuring effective programme delivery and funding for ongoing impact.

Qualifications

• Experience managing a budget, leading programmes and supervising staff.
• Minimum of 2 years' experience in providing community work in a full-time paid capacity.
• Ability to develop external relationships with referrers and potential funders.

Responsibilities

• Instigate, develop and manage working relationships with referral sources to ensure consistent referral routes.
• Liaise with local authorities, funders and staff to maintain and grow programmes and secure ongoing funding.
• Lead the delivery team in line with internal policies, including performance, health and safety and code of conduct.
• Collaborate with Comms to create case studies and models of good practice to raise the profile and secure funding.

Skills

Management experience

Budget management

Team leadership

Program delivery

Stakeholder engagement

Job description

Our client, a community development charity based in East London, is seeking a Wellbeing Services Manager to join their team. We are looking for a passionate, visionary, and compassionate Wellbeing Services Manager to lead the delivery of an innovative, community-based mental health support service. As Wellbeing Manager, you will be a steady hand and an inspiring presence. You'll lead a frontline team, shape the day-to-day delivery of support, and ensure that each person who walks through the charity's doors is met with dignity, understanding, and hope.

Key responsibilities include:

• Instigate, develop and manage working relationships with referral sources (local authorities, partners, health professional staff) to ensure consistent referral routes.
• Liaise with local authorities, funders, stakeholders and staff to maintain and grow the programmes, secure referrals and secure ongoing funding.
• Manage, motivate and monitor the delivery team in line with internal policies and procedures, including the Performance Management Framework, Health and Safety and code of conduct.
• Work with the delivery team and Comms to produce case studies and models of good practice to raise the profile of the work and secure future funding.

About you:

• Experience in a managerial role; managing a budget, leading programmes and supervising staff.
• Minimum of 2 years' experience in providing community work in a full-time paid capacity.
• Proven ability to develop and manage a team, conduct disciplinary actions and coach staff to improve performance.
• The ability to identify business development opportunities and develop external relationships with referrers and potential funders.

This is an exciting opportunity to lead an impactful community service and play a key role in supporting individuals on their mental health journey.