Wellbeing Practitioner

Pilgrims Hospices; Margate; On-site; GBP 28,000 - 42,000; Full time

Job summary

Pilgrims Hospices is seeking a dedicated wellbeing-focused practitioner to perform person-centred holistic assessments, support wellbeing programmes, and deliver group and one-to-one interventions for patients, carers and families across three hospice sites.

The role involves collaboration with the multidisciplinary team, discharge planning, and facilitating educational sessions both in-person and virtually, while maintaining patient dignity and safeguarding standards.

Responsibilities

• Undertake person centred holistic assessment in consultation with patients, carers and families identifying symptoms and needs and prescribe appropriate services to enable and empower individuals and enhance psychological, social and spiritual wellbeing.
• Engage with and contribute positively to Wellbeing Programmes, facilitating and delivering evidence based group interventions, one to one interventions and activities to improve health and wellbeing.
• Evaluating feedback to inform ongoing development and design of the services.
• To be fully conversant with Pilgrims Therapy Wellbeing Programmes, and committedto the ongoing evaluation, development and delivery of wellbeing services across theorganisation.
• Promote the benefits of Wellbeing Programmes to all hospice patients and theirfamilies, and encourage referrals from the Multidisciplinary Team and external healthand social care colleagues.
• To engage with patients on the inpatient unit and supportwith patient centred wellbeing interventions.
• To be engaged with the discharge process of patients on the inpatient unit,discussing Therapy Centre wellbeing interventions and offering referrals toappropriate groups and programmes.
• Apply a range of interpersonal skills in response to the different needs of individuals,using active listening skills and adapting communication to build a rapport withpatients and family members, as well as volunteers and professional colleagues.
• Engage with patients and carers via virtual technology and supportive telephone calls
• To facilitate support groups and educational sessions in person and via virtualtechnology, including contributing to pre-recorded virtual programmes and sessions.
• To support the team in building and maintaining appropriate external partnerships.
• To liaise with local community support services and groups.
• Engage with and contribute positively to Multidisciplinary Team meetings anddecision making, sharing appropriate information to benefit patient outcomesensuring individual goals are achieved and alerting the Multidisciplinary Team of anyconcerns of crisis or problems arising with a patient or family member.
• Recognise and report any changes in psychological, social and spiritual needs of patients and provide appropriate level of psychological support within level of competency, referring to Multidisciplinary team where required.
• To work within internal pathways to identify individual needs and refer to professional team members or services, making appropriate recommendations for patient care and liaising with community teams as required.
• Contribute positively to providing an effective learning environment for all students on placement at Pilgrims, for new multidisciplinary team staff during their induction period and to support the ongoing development of all members of the wellbeing team
• To provide assistance with aspects of personal care and the physical comfort ofpatients e.g. toileting and personal hygiene whilst respecting patients dignity,values and
• privacy and adhering to infection prevention and control policies.
• Demonstrate an understanding of clinical skills when undertaking the assessments of patients and be able to carry out basic observations such as blood pressure, pulse, saturation and temperature if required.
• Promote support and contribute to a high standard of care, including awareness and understanding of safeguarding.
• To employ a range of skills, techniques and resources to enable and empower patients with communication difficulties.
• Create a safe environment for patients and staff, undertaking risk assessment and completing incident reports where necessary.
• Take decisive and remedial action when faced with a complex or demanding situation to ensure the safety of patients,, families or volunteers and communicate these actions with appropriate team members and external professionals.
• Keep clear and accurate patient records in accordance with Pilgrims clinical recordkeeping guidance.
• To support
• the service by undertaking administrative duties where required.
• Maintain continued personal development, participating in education and mandatorytraining and working effectively to meet personal development plan objectives andknowledge and skills as set out within the competence framework.
• Be prepared to work across all three hospice sites as required to maintain continueddelivery of service.
• Support and work with the Education team with events and local communityknowledge, developing resources to benefit all patients, carers and family members Pilgrims is fully committed to equality in employment and service delivery and all thoseworking for Pilgrims Hospices are expected to actively promote equality and diversityin all aspects of their work

Job description

Undertake person centred holistic assessment in consultation with patients, carers and families identifying symptoms and needs and prescribe appropriate services to enable and empower individuals and enhance psychological, social and spiritual wellbeing. Engage with and contribute positively to Wellbeing Programmes, facilitating and delivering evidence based group interventions, one to one interventions and activities to improve health and wellbeing. Evaluating feedback to inform ongoing development and design of the services. To be fully conversant with Pilgrims Therapy Wellbeing Programmes, and committedto the ongoing evaluation, development and delivery of wellbeing services across theorganisation. Promote the benefits of Wellbeing Programmes to all hospice patients and theirfamilies, and encourage referrals from the Multidisciplinary Team and external healthand social care colleagues. To engage with patients on the inpatient unit and supportwith patient centred wellbeing interventions.

To be engaged with the discharge process of patients on the inpatient unit,discussing Therapy Centre wellbeing interventions and offering referrals toappropriate groups and programmes. Apply a range of interpersonal skills in response to the different needs of individuals,using active listening skills and adapting communication to build a rapport withpatients and family members, as well as volunteers and professional colleagues. Engage with patients and carers via virtual technology and supportive telephone calls To facilitate support groups and educational sessions in person and via virtualtechnology, including contributing to pre-recorded virtual programmes and sessions. To support the team in building and maintaining appropriate external partnerships. To liaise with local community support services and groups. Engage with and contribute positively to Multidisciplinary Team meetings anddecision making, sharing appropriate information to benefit patient outcomesensuring individual goals

are achieved and alerting the Multidisciplinary Team of anyconcerns of crisis or problems arising with a patient or family member. Recognise and report any changes in psychological, social and spiritual needs of patients and provide appropriate level of psychological support within level of competency, referring to Multidisciplinary team where required. To work within internal pathways to identify individual needs and refer to professional team members or services, making appropriate recommendations for patient care and liaising with community teams as required. Contribute positively to providing an effective learning environment for all students on placement at Pilgrims, for new multidisciplinary team staff during their induction period and to support the ongoing development of all members of the wellbeing team To provide assistance with aspects of personal care and the physical comfort ofpatients e.g. toileting and personal hygiene whilst respecting patients dignity,values and

privacy and adhering to infection prevention and control policies. Demonstrate an understanding of clinical skills when undertaking the assessments of patients and be able to carry out basic observations such as blood pressure, pulse, saturation and temperature if required. Promote support and contribute to a high standard of care, including awareness and understanding of safeguarding. To employ a range of skills, techniques and resources to enable and empower patients with communication difficulties. Create a safe environment for patients and staff, undertaking risk assessment and completing incident reports where necessary. Take decisive and remedial action when faced with a complex or demanding situation to ensure the safety of patients,, families or volunteers and communicate these actions with appropriate team members and external professionals. Keep clear and accurate patient records in accordance with Pilgrims clinical recordkeeping guidance. To support

the service by undertaking administrative duties where required. Maintain continued personal development, participating in education and mandatorytraining and working effectively to meet personal development plan objectives andknowledge and skills as set out within the competence framework. Be prepared to work across all three hospice sites as required to maintain continueddelivery of service. Support and work with the Education team with events and local communityknowledge, developing resources to benefit all patients, carers and family members Pilgrims is fully committed to equality in employment and service delivery and all thoseworking for Pilgrims Hospices are expected to actively promote equality and diversityin all aspects of their work