Wellbeing Manager

GET STAFFED ONLINE RECRUITMENT LIMITED; Birmingham; Remote; GBP 40,000; Part time

Job summary

A charitable organization is seeking a Wellbeing Manager for a well-defined role focused on supporting nursing and midwifery professionals experiencing stress. The part-time position requires excellent communication skills and compassionate support delivery. Enjoy the benefits of a supportive work culture, flexible hours, and organization contribution to your pension. Ideal candidates will have experience in emotional support roles and strong IT skills. Applicants should be prepared to engage part-time (14 - 17.5 hours weekly) while building and refining a transformative support service.

Benefits

Flexible working culture

30 days annual leave

Up to an 8% employer pension contribution

Access to employer assistance program

Enhanced sick pay

Enhanced family leave policies

Qualifications

• Experience in a wellbeing support role.
• Experience providing emotional support to stressed individuals.
• Experience using coaching-style questions to manage stress.
• Excellent communication skills (oral and written).
• Effective organization and time management skills.

Responsibilities

• Deliver Wellbeing Conversations service and conduct triage calls.
• Ensure exceptional record-keeping and data protection.
• Engage with referral partners and maintain working relationships.
• Share insights from wellbeing conversations to inform service development.

Skills

Compassionate support

Effective communication

Coaching-style questions

IT competency

Organizational skills

CRM optimization

Understanding of mental health services

Education

Mental Health First Aid or similar qualification

Coaching qualification

Tools

Microsoft Office

Job description

Wellbeing Manager (fixed term contract until 31.12.26 with potential to extend, subject to funding)

Location: Remote or hybrid – can be fully remote or hybrid with option to attend our client's head office in Redditch, Worcestershire

Employment Type: Part-time (between 14 and 17.5 hours per week). Some evening and weekend work required. Hours to be agreed with line manager.

Salary: £40k (pro rata)

About Our Client

Our client is a charity that transforms the lives of nursing and midwifery professionals facing crisis and tough times. The need for their services has never been greater, and the charity is at its most critical point in its 108-year history as the demand for support is at an all-time high. Our client is evolving their support offer to offer a Wellbeing Conversations service on a 12‑month pilot aiming to help nursing and midwifery professionals to navigate feelings of stress, overwhelm or uncertainty.

The Role

Our client is looking for a compassionate, non‑judgemental and empathetic individual who is experienced at supporting individuals in a Wellbeing role to co‑deliver the Wellbeing Conversations Service. The successful candidate will use a blend of reflective listening, coaching‑style questions, practical guidance and signposting to help nursing and midwifery professionals explore their stress, develop healthy coping mechanisms and empower them to address personal and work factors which are contributing to their stress.

This position operates as a job‑share, and they are looking for someone to join the existing postholder in delivering the role.

Applicants should be comfortable working collaboratively and communicating effectively to provide seamless coverage and share responsibilities.

Key Responsibilities

• Deliver the client's Wellbeing Conversations service including conducting triage calls and delivering virtual Wellbeing sessions ensuring high‑quality delivery, consistency, and responsiveness to demand.
• Ensure exceptional record keeping, ensuring that all relevant data protection and privacy legislation is adhered to.
• Undertake administrative duties to support the delivery of the service, including data entry.
• Have regular peer supervision with their job‑share

Collaboration

• Work with the Support Team, wider staff, and external stakeholders to identify common themes, challenges, and emerging issues affecting the nursing and midwifery workforce
• Engage with referral partners and the funder to maintain effective working relationships.
• Signpost individuals to other services and sources of support, including where the client's Wellbeing Conversations service may not be appropriate for their needs.
• Assist the Marketing and Communications team to create collateral, capture case studies and build content kits.

Insights and Evaluation

• Share insights and learning from wellbeing conversations to help shape and strengthen the client's broader support offer and inform service development.
• Co‑lead on the evaluation of the client's Wellbeing Conversations service including building surveys, analysing data and creating reports.
• Share knowledge and trends with other internal and external stakeholders.

The Ideal Candidate

Our client is looking for someone who

• Has experience of working in a wellbeing support role.
• Has experience of giving emotional support and practical guidance to individuals who are stressed or overwhelmed.
• Has experience of using coaching‑style questions to help people manage stress and develop healthy coping mechanisms.
• Has excellent communication skills (oral and written).
• Is fully competent with IT including Microsoft Office.
• Has effective organisation and time management skills.
• Has experience of optimising a CRM database to effectively capture and manage data.
• Has a sound understanding of the mental health support services provision nationally.
• Has an understanding or empathy for the pressures facing nursing and midwifery professionals.

Their Ideal Candidate Will Also

• Have experience of working as a nursing or midwifery professional (desirable).
• Have a coaching qualification (desirable).
• Mental Health First Aid or similar qualification (desirable).

Benefits

• A flexible, supportive working culture
• 30 days of annual leave (including bank holidays)
• Up to an 8% employer pension contribution
• Access to an employer assistance program
• Enhanced sick pay (after probation)
• Enhanced family leave policies

Application process

• Please click on the 'Apply' button to download the full job pack
• Submit your CV and cover letter answering the below questions by 12pm on Thursday 11th December
• Why are you interested in the role?
• How do your skills, knowledge and experience make you a successful Wellbeing Manager for our client?
• Do you have a current notice period?

For candidates who are shortlisted for 1st interview stage, this interview will be held remotely w/c 15th December 2025 and will incorporate a role play task. There will also be the opportunity to ask the panel questions. There may be an informal chat via Teams after the first interview as part of the selection process.